Steven Toyota

Purchase review They were quick and easy to deal with. They had everything rolling so I had what I wanted and I was heading off the lot. They were quick and easy to deal with. They had everything rolling so I had what I wanted and I was heading off the lot. More

Excellent staff and dealership! I've been to this dealership twice and both times I drove away proud to have done business here. Stacey Williams did an outstanding job getting us int I've been to this dealership twice and both times I drove away proud to have done business here. Stacey Williams did an outstanding job getting us into the car that would work best for our family and budget. Other dealers I've been to didn't want to really give me what would work best for me. I would recommend this place to anyone I know, or don't know. More

Friendly service Masar was very friendly and helpful, if a little overeager at times. But he was great with my crying son during the test drive and afterwards, playing Masar was very friendly and helpful, if a little overeager at times. But he was great with my crying son during the test drive and afterwards, playing with him and giving us time to nurse. Easy to communicate with and flexible. Fast and efficient with the actual buying process. Terms were explained well by financial. Overall we had a good experience here. More

Sold car 10 mins before my VIP appointment, to finish sale. On Thursday Aug 28th, I came in looking at 2012 Ford focus titanium. I had seen on cars.com. I talked to a very helpful man, Patrick Burns. I found ou On Thursday Aug 28th, I came in looking at 2012 Ford focus titanium. I had seen on cars.com. I talked to a very helpful man, Patrick Burns. I found out what all information i needed in order to be able to make the purchase. I called them on friday, Aug 29th at 11:36am. I got different person due to the fact that Patrick was on vacation til Tuesday. I called to asking them if they could send me the cosigner paperwork to my email for my cosigner to fill out. My cosigner summit the paperwork in shortly thereafter. They called me on Saturday, aug 30th at around 11am. Telling me i was approved for the car and asking me if i could come in that day to pick it up. Unfortunately, i was not able to pick it up that day. Due to the fact MY MOTHER DIED and we was spreading her ashes that day. So we scheduled an appointment for 2pm on Sunday, Sept 1st, to finish the paperwork and down payment. I drove 5 hours from my parents home to the dealership, to get a call just 10 minutes away from dealership. Saying they just sold the 2012 Ford focus titanium that i was just coming in to buy. I got there and was told due to the fact that i didn't have money down or signed paperwork for them to hold it. I guess getting hit 6 times on ur credit report, being told ur approved for the car, and having an appointment to actually finish buying it. Wasn't enough proof for them to hold or the heart either. Since i was already there, i tried to find another car. As i was looking for another car. I was straight up lied to in my face saying.. we had u down for the ford Fusion titanium. Which i know for a fact that was a lie cuz they wouldn't have 1) called me and said we just sold the 2012 Ford focus titanium u was interested in. 2) in all the back and forth emails, i had with justice. Talked about the ford focus and even had sales ad in it as well. I had VIP pass for this car. Then told me that the banks doesn't like ford vehicles so that's why i couldn't get the Ford Fusion titanium instead. So they tried to put me in a 2018 Toyota yaris, with basic package and beat up inside. It was just taken off the truck, not cleaned, and needed things replaced. Oh and the payment was over $200 more than what i was willing to pay. My husband and I will NEVER buy from Steven Toyota again. I understand that there are rules to go by and I'm asking for no pitty party cuz my mom died. What i don't appreciate is having my credit score down 60 points, on a car i wasn't even able to leave the parking lot with. Also, basically feeling like my SCHEDULE APPOINTMENT was worthless to them and being lied to, in the face by a different sales man cuz Patrick wasn't in. After sharing my experience on my own personal fb (3k friends) and Instagram (5k followers) page. I found out real quick that I'm not the only one who was done exactly like this and refuses to go back. More

Great Experience I came to this dealership looking for a midsize SUV with third row seats. I left with a new car that met all my needs. The salesman Ryan was very help I came to this dealership looking for a midsize SUV with third row seats. I left with a new car that met all my needs. The salesman Ryan was very helpful and listened to my likes and dislikes. Overall I was very pleased with the experience. More

Very nice people and easy to work with Ryan has helped us twice and did a very good job. Guy knows his job very well and was very helpful with the knowledge of the car I would highly recomm Ryan has helped us twice and did a very good job. Guy knows his job very well and was very helpful with the knowledge of the car I would highly recommend going to him. Thanks Ryan More

They Made It Happen Yesterday my fiancé and I stopped by Steven Toyota because we needed a new vehicle badly. We didn't have much money down and our credit situation wasn Yesterday my fiancé and I stopped by Steven Toyota because we needed a new vehicle badly. We didn't have much money down and our credit situation wasn't the best but Kaleb and Logan really took their time and made sure we were put in a better situation by the time we left. Telling all my friends and family about Steven Toyota and their staff! More

Very helpful salesman I stop by couple Dealerships in HARRISONBURG va but really only one ... Toyota caught my eye ..looking at everything on lot . I was greeted very ni I stop by couple Dealerships in HARRISONBURG va but really only one ... Toyota caught my eye ..looking at everything on lot . I was greeted very nicely dressed gentleman Mr Johnson ... He answers all my questions.. even give literature and by the time I was leaving we were first name basis .. I have to say Mr Marcus Johnson... deserves two thumbs up ... More

Great Experience Came into the dealership looking for the best deal on a reliable car. Brian greeted me and was patient explaining features and walking me around to va Came into the dealership looking for the best deal on a reliable car. Brian greeted me and was patient explaining features and walking me around to various cars. Pricing was amazing and they worked with me on my trade. Couldn't have asked for a better salesman or dealership to go to. If you're at Steven Toyota ask for Brian Morrison More

great to work with Brian was great to work with. He was very upfront with everything and honest. We appreciated his hard work and all of his help getting us to the numbe Brian was great to work with. He was very upfront with everything and honest. We appreciated his hard work and all of his help getting us to the numbers we needed to be at. Thank you More