
Steven Toyota
Harrisonburg, VA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great customer service As soon as I got to the dealership I was greeted by Pablo Pacheco. He had gotten the cars that was interested in pulled up and ready to test drive. DJ As soon as I got to the dealership I was greeted by Pablo Pacheco. He had gotten the cars that was interested in pulled up and ready to test drive. DJ Gutch helped me with the paperwork and financing business and Logan Bricker helped with the pricing and car information for the purchase. I would highly reccomend this dealership l. More
Buying my first vehicle All my questions were answered! Great place to buy a vehicle! Highly recommend and Mike M is the guy to go see! He is very knowledgeable about all the All my questions were answered! Great place to buy a vehicle! Highly recommend and Mike M is the guy to go see! He is very knowledgeable about all the vehicles and what they have to offer! More
Professional, Friendly, Knowledgeable. Our salesman, Howard Thompson, did an excellent job of understanding our families needs and helped facilitate an easy and smooth buying experience. H Our salesman, Howard Thompson, did an excellent job of understanding our families needs and helped facilitate an easy and smooth buying experience. He had answers to our questions and when he wasn't sure about something, he quickly found out and let us know. He was persistent without being pushy. More
Love my Truck The guys that helped me purchase my truck did a superb job, Howard, Dj, Logan were great about putting me in a truck. very satisfied customer. The guys that helped me purchase my truck did a superb job, Howard, Dj, Logan were great about putting me in a truck. very satisfied customer. More
Something new I was looking to trade, i had had my car a while. So stopped into the dealer (with a appointment of course) and purchased a new ride. Mr. Williams wa I was looking to trade, i had had my car a while. So stopped into the dealer (with a appointment of course) and purchased a new ride. Mr. Williams was curtious and prompt. He helped answer my many questions and helped me find a car perfect for my needs. More
Great experience from Eric Comer Great customer service and understanding of our needs and wants. Delighted to find a mature and understanding sales person that worked his tail off t Great customer service and understanding of our needs and wants. Delighted to find a mature and understanding sales person that worked his tail off to make a deal and still have a great sense of humor. Best sales guy you have! More
Eric Comer Eric was one of the kindest sales persons I have dealt with on my weekly binge of trying to find a vehicle for my daughter. Would recommend him as he Eric was one of the kindest sales persons I have dealt with on my weekly binge of trying to find a vehicle for my daughter. Would recommend him as he was very helpful in this process as it was her first time buying a car! More
AMAZING! Eric Comer was our salesman and let me say he is AMAZING AND SO NICE!!!! He was so helpful and very Knowledgeable! Helped us find the perfect car and Eric Comer was our salesman and let me say he is AMAZING AND SO NICE!!!! He was so helpful and very Knowledgeable! Helped us find the perfect car and I couldn’t be happier More
Overall rating of the salesman I worked with. I just wanted to take a moment to acknowledge one of your salesman Eric and commend him on his efforts to provide what he classified as "his effort an I just wanted to take a moment to acknowledge one of your salesman Eric and commend him on his efforts to provide what he classified as "his effort and dedication to provide me with superior customer service." That of which I am thankful to say that his effort and dedication played of and resulted in a OVERALL SUCCESS!! Thank you again Eric. More
upsell, scam through autopay, try to lowball trade-in This dealership was doing a great job until the negotiating portion. I had a written offer for purchasing my trade-in. They lowballed by several hundr This dealership was doing a great job until the negotiating portion. I had a written offer for purchasing my trade-in. They lowballed by several hundred and blamed it on the fact that they'd have to "put some work into the car to sell it". Well, instead of moving on the price, they just complained. When I told them I'd be interested in an autopay option if the loan had it (because I was pre-approved for a good rate elsewhere with autopay), they signed me up for this bogus "SmartPlan" which guarantees an automatic debit payment. What they didn't tell me and didn't give me a fee schedule to show was that the plan charges you for every debit and charges an $399 'member fee'. Whatever money/interest you save on the auto debit, the actual plan costs you several hundred dollars more than you save. Never once was this mentioned that the autopay costed money either in upfront fees or per debit. Will never purchase from this dealer again and will surely make sure no one I know ever purchases from them either. More