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Stevens Creek BMW

Santa Clara, CA

4.6
718 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 718 reviews

March 01, 2024

Easy convenient service, the staff were nice and friendly. I received a text with a video link and it was nice to see how clean the underside of my car was. The kept me updated on status. I had f More

by colesfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
February 27, 2024

Von, our sales rep was very helpful and patient. This was the first time I leased a car at this dealership and the experience was very smooth. Funnily enough they didn’t try to upsell anything and m More

by Amit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von
Feb 27, 2024 -

Stevens Creek BMW responded

Amit, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

February 27, 2024

I had a little trouble when I came to pick up my new car. My salesman was not there even though he knew I was coming More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac and Von for a little bit
Mar 03, 2024 -

Stevens Creek BMW responded

Dean, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to our General Manager at (800) 298-1501 at your earliest convenience.

February 20, 2024

No customer service after delivery. Will not buy again or recommend this place. Tried multiple times for a simple question but no response. Send an email to mother company Sonic Automot More

by rdg916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Refer to my sale document
Feb 25, 2024 -

Stevens Creek BMW responded

Hello, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us has not been a positive one. We'd like the opportunity to discuss this with you directly. Please reach out to our General Manager at (800) 298-1501 at your earliest convenience.

February 19, 2024

Tj my sales agent was so good to wrk with Made buying my car a pleasure as most sales agents are a pain to wrk with , keep up the great work Tj More

by Willcontractor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj sales agent
Feb 24, 2024 -

Stevens Creek BMW responded

Will, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. Thank you again for the great review!

February 19, 2024

Great customer service and simple and quick process for leasing a BMW. Great selection of vehicles More

by hanifzada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed, ron
Feb 24, 2024 -

Stevens Creek BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 15, 2024

I recently bought a car here and had a pretty good experience here. We had to wait some time to do the paper work but other than that, people here are nice and professional. More

by JJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Feb 17, 2024 -

Stevens Creek BMW responded

Hi JJ, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 11, 2024

I was drawn by the good selection of cars and was impressed with the friendly, helpful staff. More

by orchid-08comber
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prac Kafle
Feb 12, 2024 -

Stevens Creek BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2024

I am very pleased with the service provided by Alec Kisin. He provided us with service at the highest level. I am grateful to Alec Kisin and the dealership for the assistance provided in purchasing the More

by Anton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Kisin
Feb 10, 2024 -

Stevens Creek BMW responded

Anton, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

February 02, 2024

I recently purchased a car from here and had a fantastic experience with the car seller. They were knowledgeable, helpful, and made the entire process smooth and easy. I highly recommend them (and especiall More

by Dasha T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mansour
Feb 08, 2024 -

Stevens Creek BMW responded

Dasha, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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