Stevens Creek BMW

Terrible experience. On the freeway, msg came on showing low tirepressure on front right tire of car. Called dealer/service. was about 5:00. Requested advice on what to do; i.e., bring car by before close f low tirepressure on front right tire of car. Called dealer/service. was about 5:00. Requested advice on what to do; i.e., bring car by before close for quick look or should bring home. Rude /insensitive rep answered. Put me in voicemail. Called back. Wouldn't pick up. Called again, wouldn't pick up. Called sales; they picked up; asked for help. Transferred back to service. Didn't pick up. Called again, asked don't put me on hold. Was put on hold. Near tears now. Finally got rep. He argued with me; said he didn't have time; cut me off. Came home; flat tire on 2020 750ix. Tried to make appointment over internet. Couldn't get appointment on their system until December 30th. Given up for the night. This is the worst nightmare I've ever had. Expensive car sitting outside with flat tire; and no assistance from local dealership. More

My experience was good. I walked in and got to test drive my vehicle and everything went smoothly. Kamran was doing an excellent job in keeping me updated on when my vehicle would be ready for pick up. my vehicle and everything went smoothly. Kamran was doing an excellent job in keeping me updated on when my vehicle would be ready for pick up. More

Excellent Service and Customer Centric. Sales person Armin was quick enough to understand the requirement and built the car. I Armin was quick enough to understand the requirement and built the car. I More

Easy to work with and smooth transaction. Our sales person was also a joy to work with! person was also a joy to work with! More

I drove 2hrs to buy a car from S.C BMW and it was worth it. Nice people. Easy process. I will be back to buy again. it. Nice people. Easy process. I will be back to buy again. More

My experience was quick and easy. I had to be some where so They also made room for me to get done much more quicker. The car dealer Mr Kamran helped me through out the process to make sure that I get the c so They also made room for me to get done much more quicker. The car dealer Mr Kamran helped me through out the process to make sure that I get the car that I want within my timeframe. More

Great experience in buying my new BMW 2022. Great service from each member of the car dealership. Extraordinary, knowledgeable, patient, funny and a pleasure to have Michael Spantom as my sales person. from each member of the car dealership. Extraordinary, knowledgeable, patient, funny and a pleasure to have Michael Spantom as my sales person. More

The sales agent, Rocky, was extremely helpful, responsive, and knowledgeable. It was a pleasure working with him on my X6 purchase. I would certainly use and recommend your dealership for future responsive, and knowledgeable. It was a pleasure working with him on my X6 purchase. I would certainly use and recommend your dealership for future purchases. More

Open, honest communication that was backed up by actions. They over delivered on nearly every promise. For example, the car I ordered was slated to take 8+ weeks to get and arrived in less than 7. In this They over delivered on nearly every promise. For example, the car I ordered was slated to take 8+ weeks to get and arrived in less than 7. In this climate across the auto industry, besting an expectation is unheard of. More

Alec was very good and patient with me . I will highly recommend Stevens Creek Bmw to my friends and family. recommend Stevens Creek Bmw to my friends and family. More