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Stevens Creek BMW
Santa Clara, CA
718 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 718 reviews
January 22, 2019
Excellent car buying experience We began online, received prompt follow up, and were invited to come in person by Laura Blanc. She was fantastic throughout the week in helping us nav We began online, received prompt follow up, and were invited to come in person by Laura Blanc. She was fantastic throughout the week in helping us navigate both turning in our expiring leases and getting in to new vehicles. In the end both my wife and I left with the cars we wanted! Thank you Laura and the whole SC BMW tea! More
by leni
Employees Worked With
Laura Blanc
January 10, 2019
Service was great and the car I purchased was really nice!!! The workers were friendly and hard workers!!! They even offered us drinks like water or coffee!! was great and the car I purchased was really nice!!! The workers were friendly and hard workers!!! They even offered us drinks like water or coffee!! More
by Crisb408
Employees Worked With
Prak
January 10, 2019
Above and beyond! A joy to work with from start to finish. Was met but Peter who introduced me to Rocky. Even though my purchase was of a inexpensive vehicle Rocky t A joy to work with from start to finish. Was met but Peter who introduced me to Rocky. Even though my purchase was of a inexpensive vehicle Rocky treated me like I was buying the most expensive car they had. A professional from start to finish. Thank . More
by Happy Car
Employees Worked With
Peter and Rocky
January 08, 2019
Happy with car purchase I am happy with the car I purchased and my sale rep JoJo. The only complaint I have is that it took 4 1/2 hours from test drive to completing the pur I am happy with the car I purchased and my sale rep JoJo. The only complaint I have is that it took 4 1/2 hours from test drive to completing the purchase. More
by RJinSJ
Employees Worked With
JoJo
January 04, 2019
2019 BMW X3 My Wife and I were pleased to talk to Alex Chui and Kim Nguyen. They gave us a very good support to purchase a new car. Jimmy who is one of product se My Wife and I were pleased to talk to Alex Chui and Kim Nguyen. They gave us a very good support to purchase a new car. Jimmy who is one of product service team gave us a very detailed walk-through. Thanks for Steven Creek BMW. More
by plin1234
Employees Worked With
Alex Chui, Kim Nguyen and Jimmy (Genius)
December 23, 2018
Disappointment with I have a discount coupon which I got from Stevens Creek BMW, in the coupon it says it can be used by ANY service, so I booked an appointment with "dia I have a discount coupon which I got from Stevens Creek BMW, in the coupon it says it can be used by ANY service, so I booked an appointment with "diagnosis check service". One consultant named "Grayden Lanagan" said I need to do the diagnosis to detect the full issue, I explicitly asked whether the discount coupon is useable for the diagnosis, he confirmed YES. In the afternoon, after the diagnosis is done, he said if I want to fix this issue, I need to pay another $1,300 dollars. I chose "NO" and I went to the dealer to pick up my car. The consultant refused me to use the discount coupon; I asked why, he said If I agree to pay the extra $1,300 dollars to do the repair then I can use the coupon!!! This is ridiculous, he even lied to me in the beginning just want me to spend more money...... More
by BMWFans
Employees Worked With
Grayden Lanagan
December 14, 2018
A Very happy Customer My wife Stephanie and I came in that day to buy an X5- our Salesman was Ken. He made the process very easy to understand, and was not pushy at all. W My wife Stephanie and I came in that day to buy an X5- our Salesman was Ken. He made the process very easy to understand, and was not pushy at all. We felt comfortable with him from the beginning to the end. I would recommend Ken highly. Our Finance person was Paula. She explained everything to me, and once again I felt she was a total professional from the time I came into her office till I shook her hand after signing all the necessary documents. I am very impressed with the whole office! Thanks for making our possible stressful Purchase into a positive experience! Jeff and Stephanie Morway More
by More Ways than One
Employees Worked With
Ken and Paula
December 13, 2018
Great experience! Sohail helped me find the right 2019 BMW X3 and it was the quickest experience at a dealership I’ve experienced so far. I love my new car! Sohail helped me find the right 2019 BMW X3 and it was the quickest experience at a dealership I’ve experienced so far. I love my new car! More
by Amariekan
Employees Worked With
Sohail Siddique
December 11, 2018
Great Options and excellent service! This was my first BMW purchase and was pleasantly surprised at how smooth everything went. I went for a test drive and ended u buying the Car on the s This was my first BMW purchase and was pleasantly surprised at how smooth everything went. I went for a test drive and ended u buying the Car on the same day. The team was very efficient and helped us with all the questions we had. Sp mention to Ahmad and Omar from The finance Deptt who made the whole procedure feasible. More
by AJ
Employees Worked With
Ahmad (Sales)and Omar (Finanace)
November 24, 2018
Great Customer Experience and Buying Process This is my third BMW purchase and the Sales Manager, Brian B. at Stevens Creek BMW is one of the best I've worked with. The purchasing process was qu This is my third BMW purchase and the Sales Manager, Brian B. at Stevens Creek BMW is one of the best I've worked with. The purchasing process was quick and efficient. I spoke to the Brian about the model, color, and the various packages I'm interested in. He quickly found me the exact car I wanted with a reasonable quote. When I stopped by the showroom, the car was available for me to test drive. I had an overall great experience purchasing this car. More
by susanbmw
Employees Worked With
Brian B.
