Stevens Creek BMW

Excellent Service Excellent service from service department. Mechanic and advisor did a great job. My car is running like new. Thanks for every thing. Regards to all Excellent service from service department. Mechanic and advisor did a great job. My car is running like new. Thanks for every thing. Regards to all More

Waiting forever, just to be gouged Made me wait a lot even though I had an appointment. Also waited far too long when they said the car was ready...almost 30 minutes after I paid the bi Made me wait a lot even though I had an appointment. Also waited far too long when they said the car was ready...almost 30 minutes after I paid the bill. $618 to replace the battery? I don’t think so! More

Great job My car runs great they did it right! Got my car in and out very quickly. I will recommend them to all m6 friends . Great job. My car runs great they did it right! Got my car in and out very quickly. I will recommend them to all m6 friends . Great job. More

Warranty Service Their service was great! Justin followed up my 3rd party warranty while they worked on my car. Staff was courteous and eager to help. I was always h Their service was great! Justin followed up my 3rd party warranty while they worked on my car. Staff was courteous and eager to help. I was always hesitant to bring my car to a dealership for service. Not anymore... They have awesome service! More

Great service from Stevens Creek BMW. Service advisor Ken provided a nice explanation of the work required including the pricing. A 'feel-good' experience from thi from Stevens Creek BMW. Service advisor Ken provided a nice explanation of the work required including the pricing. A 'feel-good' experience from this center. More

Recall Service As far as the question below about Price; this service was a recall for my vehicle. There was no charge, therefore I have no comment about the price. As far as the question below about Price; this service was a recall for my vehicle. There was no charge, therefore I have no comment about the price. Also, this review has nothing to do with the purchase of a new vehicle. This review is for a service call only and it was a federal mandated recall. I have no comment for the questions below pertaining to the tax law change! By the way please correct my to AnneMarie Conlin. I am not Anne Conlin. More

Great Sales and Service Stevens Creek BMW is the total package. Their sales people are professional and their service is strong. They don’t try to over sell you on services. Stevens Creek BMW is the total package. Their sales people are professional and their service is strong. They don’t try to over sell you on services. My 2015 535i only needed 3 oil changed in 3 years. The buying experience is straightforward and no hassle. Bob Christie is the best BMW sales person I’ve ever worked with. If you live in Silicon Valley- this is the dealership to go with. More

Good people, good knowledge, bring a mag for the check-in. The check-in wait can be quite long, so bring a magazine and don't make other appointments too close. My service writer, Tyler Lem, is very knowledgea The check-in wait can be quite long, so bring a magazine and don't make other appointments too close. My service writer, Tyler Lem, is very knowledgeable, and courteous. I have a low mileage, 24 year old classic and the staff treat it as I would. One hiccup, I neglected to tell them not to wash the car, due to convertible top dressing issues. Not their problem, Griot's Garage has more on order. More

Airbag recall/replacement Service was good, took a little while to Check-in and drop car off. They washed and vacuumed car which was nice.estimate for service needed was high. Service was good, took a little while to Check-in and drop car off. They washed and vacuumed car which was nice.estimate for service needed was high. More

i3 lease renewal handled efficiently The lease renewal was handled efficiently. I came in, was given options, decided on one of them since the value was right and got the lease signed the The lease renewal was handled efficiently. I came in, was given options, decided on one of them since the value was right and got the lease signed the same evening. Their finance dept. is a bit busy so had to wait for an hour but otherwise it was a pleasant experience. More