
Stevens Creek BMW
Santa Clara, CA
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Car checkup for recomendation Justin Carlos is the best. Called him a day before. I told him to check if radiator is leaking. Advised me to xome the following day. Arrived at pas Justin Carlos is the best. Called him a day before. I told him to check if radiator is leaking. Advised me to xome the following day. Arrived at past 9 . He attended to me right away and told me the time frame. Waited in the waiting room . Of course get my starbucks coffee and donut. My car examination finished within the time promised. Justin is a valuable employee in your service. I will always trust him and go with his recommendations. Thank you Justin for aleays available and with your legit advices More
Great service and follow up Brian B was excellent , professional and timely. Will definitely return here for my next purchase. Finance was brief and to the point ! Very good firs Brian B was excellent , professional and timely. Will definitely return here for my next purchase. Finance was brief and to the point ! Very good first time car buyer experience More
Excellent service I was trying to buy a car for my wife. We were hosted by Alex, he is nice and patient with us. Showed different cars for us, as we did not have a spec I was trying to buy a car for my wife. We were hosted by Alex, he is nice and patient with us. Showed different cars for us, as we did not have a specific target. After many test drives, we bought the BMW, which my wife likes so much. I really appreciate the excellent service from Alex, and his professionalism. More
Excellent experience Coordinator Julie Passon was helpful, warm and extremely nice. Also, this dealer offers a drop off and pick up service. Very convenient. Service and q Coordinator Julie Passon was helpful, warm and extremely nice. Also, this dealer offers a drop off and pick up service. Very convenient. Service and quality was top notch. Highly recommended. More
Excellent Experience T.J was professional, helpful, warm, and has great sense of humors. He went extra miles to secure the car that I wanted. Highly recommended. T.J was professional, helpful, warm, and has great sense of humors. He went extra miles to secure the car that I wanted. Highly recommended. More
Excellent Service Excellent service from service department. Mechanic and advisor did a great job. My car is running like new. Thanks for every thing. Regards to all Excellent service from service department. Mechanic and advisor did a great job. My car is running like new. Thanks for every thing. Regards to all More
Waiting forever, just to be gouged Made me wait a lot even though I had an appointment. Also waited far too long when they said the car was ready...almost 30 minutes after I paid the bi Made me wait a lot even though I had an appointment. Also waited far too long when they said the car was ready...almost 30 minutes after I paid the bill. $618 to replace the battery? I don’t think so! More
Great job My car runs great they did it right! Got my car in and out very quickly. I will recommend them to all m6 friends . Great job. My car runs great they did it right! Got my car in and out very quickly. I will recommend them to all m6 friends . Great job. More
Warranty Service Their service was great! Justin followed up my 3rd party warranty while they worked on my car. Staff was courteous and eager to help. I was always h Their service was great! Justin followed up my 3rd party warranty while they worked on my car. Staff was courteous and eager to help. I was always hesitant to bring my car to a dealership for service. Not anymore... They have awesome service! More
Great service from Stevens Creek BMW. Service advisor Ken provided a nice explanation of the work required including the pricing. A 'feel-good' experience from thi from Stevens Creek BMW. Service advisor Ken provided a nice explanation of the work required including the pricing. A 'feel-good' experience from this center. More