Stevens Creek BMW

Best service Tyler is the best advisor I have. He’ll take care of you whenever you need service to your car. I tried other advisor from the Bmw I didn’t like some Tyler is the best advisor I have. He’ll take care of you whenever you need service to your car. I tried other advisor from the Bmw I didn’t like some people because every time you call they never call back but when it comes to Tyler he’ll call back. More

Very Good Purchase Experience Alec Kisin was my Customer Rep and he was very good at helping me make my purchase as pain free as possible. He worked with me to get the purchase pri Alec Kisin was my Customer Rep and he was very good at helping me make my purchase as pain free as possible. He worked with me to get the purchase price I wanted on my CPO vehicle as well as a great deal on my trade in vehicle. He actually swayed my decision to go with the BMW instead of the Mercedes Benz I was leaning towards. I Love my car so far and I believe I made the right choice! More

Excellent Customer Service When I arrived there was like 50 cars but they quickly serviced me I didn’t have to wait long at all! I was greeted quickly and taken care of by servi When I arrived there was like 50 cars but they quickly serviced me I didn’t have to wait long at all! I was greeted quickly and taken care of by service manager Calvin Chan! He helped me every step of the way and even got me a BMW loaner car! It was the last one! I have been to many dealerships the staff here is second to none! More

Excellent service support I went for an oil change. Sean Henry was my Service Advisor. He looked up the history and told me that the car was due for new spark plugs. Since I I went for an oil change. Sean Henry was my Service Advisor. He looked up the history and told me that the car was due for new spark plugs. Since I had not planned for it, I had a problem with the wait time due to other commitments. Sean told me he would try his best, and indeed the work was completed before the estimated time I was told! Sean was very professional, helpful, with good listening skills and I think he is definitely an asset to Stevens Creek BMW. Amit Chakravorty More

Exceptional Customer Service Met my new Service Advisor, Jeff Jones, yesterday for the 1st service on my X5. Jeff was pleasant, professional and knowledgable. My vehicle was don Met my new Service Advisor, Jeff Jones, yesterday for the 1st service on my X5. Jeff was pleasant, professional and knowledgable. My vehicle was done within the timeframe quoted and my car was returned clean both inside and out. This is my 3rd BMW and Stevens Creek BMW is the dealership of choice for me. More

Always a good experience Stevens Creek BMW provides good service, fast service check in and smooth pick up when service was completed. I highly recommend them for service an Stevens Creek BMW provides good service, fast service check in and smooth pick up when service was completed. I highly recommend them for service and repairs. More

Great service I went for oil refill . Went in without scheduling an appointment. I was in and out in less then 10 minutes. great service from Justin. Definitely com I went for oil refill . Went in without scheduling an appointment. I was in and out in less then 10 minutes. great service from Justin. Definitely coming back for service! More

Great service Ashley Bunce was very nice and super helpful with everything that i needed. I will definatly be asking for her assistance in the near future. Ashley Bunce was very nice and super helpful with everything that i needed. I will definatly be asking for her assistance in the near future. More

Friendly and Fast Best experience I ever had buying a new car! Very friendly and fast service. Knowledgeable personnel who answered all my questions right away. Sales p Best experience I ever had buying a new car! Very friendly and fast service. Knowledgeable personnel who answered all my questions right away. Sales person had a key ready for my future car before we even arrived to the shop. More

Quick, Easy and out the door I went for a minor cosmetics fix which resulted in leaving my car overnight. Not to worry my sales associate was quick to communicate the issue, and o I went for a minor cosmetics fix which resulted in leaving my car overnight. Not to worry my sales associate was quick to communicate the issue, and off he sent me to rent a car at the Enterprise for a day until my car was fixed. (expenses on them) Not only did they rent a car for me the services at the Enterprise rental was amazing I was in and out in less then 10 minutes. Amazing experience throughout the process. More