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Stevens Creek Chevrolet

San Jose, CA

3.8
82 Reviews

3640 Stevens Creek Blvd

San Jose, CA

95117

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Showing 82 reviews

April 17, 2022

Very attentive and worked well to get my situation with my recall resolved quickly. I will definitely return to have my service taken care of here. More

by Gordonkoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farhoud
Apr 19, 2022 -

Stevens Creek Chevrolet responded

Thank you for your wonderful feedback! Sincerely, Scott Jobe, scottj@cacargroup.com

March 20, 2022

Have found Stevens Creek Chevrolet to be professional and timely in repairs to my car. My car "died an untimely death" on a Saturday morning. Called the dealership and spoke to someone who set me up with a More

by gtifft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesika Irvin
Mar 22, 2022 -

Stevens Creek Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Scott Jobe, scottj@cacargroup.com

October 21, 2021

I asked for 5000 mile service and replacement for all wiper blades. The works was performed satisfactorily, but, I did not realized that the rear wiper blade was not replace. The work order did state rep More

by ikhatri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 22, 2021 -

Stevens Creek Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Scott Jobe, scottj@cacargroup.com

Oct 28, 2021 -

ikhatri responded

Hello Mr. Scott Jobe, Thank you for your response. You may call me at my home phone (408) 946-8397. Please note this is a landline phone so you can not send text or messages on this one. You can call and I will pick up, if I m home, otherwise leave a voice message on my answering machine. I wish to get rear wiper blade on my car replaced. Ibrahim Khatri

Oct 28, 2021 -

ikhatri responded

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May 22, 2021

Their service is great. The only thing makes me feel regret is to learn that other people get similar cars with a cheaper price, e.g. $1000 less, from another dealer. More

by alanzhao
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 24, 2021 -

Stevens Creek Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Scott Jobe, scottj@cacargroup.com

May 04, 2021

Thank you awesome job I love our new car Martin did a great job he let me test drive the cars I was interested in I was sold thank you More

by ajibanez86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin gomez
May 06, 2021 -

Stevens Creek Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Scott Jobe, scottj@cacargroup.com

January 26, 2021

Great prices and terrific service. Very helpful general Great prices and terrific service. Very helpful general manager also. The whole team worked on finding mt the best pricing and great financing to f More

by Neal JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perez was excellent to deal with.
Jan 28, 2021 -

Stevens Creek Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Scott Jobe, scottj@cacargroup.com

January 19, 2021

They have a large waiting room. They have new cars parked nearby while I wait for service to be done. They have a friendly staff. More

by GeorgeJK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
Jan 22, 2021 -

Stevens Creek Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Scott Jobe, scottj@cacargroup.com

October 16, 2020

Advertised vehicle that was a preorder and had already been sold. wasted my time/effort. They went on to ask if I wanted to order a 2021 corvette.Cannot rate any aspect of this dealer. More

by saenglish2018
Recommend Dealer
No
Employees Worked With
unknown
Oct 19, 2020 -

Stevens Creek Chevrolet responded

Thank you for sharing details of your experience with us. At Stevens Creek Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Scott Jobe, scottj@cacargroup.com

October 07, 2020

Leased Bolt last week. Great experience. With all incentives and rebates, it was a great price. Alex follow up and guide us if we have any questions or concerns. More

by mkvakil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 08, 2020 -

Stevens Creek Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Scott Jobe, scottj@cacargroup.com

October 05, 2020

Fast and no up-sell on the deal we had agreed to on phone. I was out in just about an hour, which is pretty amazing if you have leased a car before. The dealer applied every single possible incentive More

by MG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Duran
Oct 08, 2020 -

Stevens Creek Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Scott Jobe, scottj@cacargroup.com

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