Stevens Creek Hyundai

Ron Tobin will let you drive for 2 hours only to find out the car you called him about was sold the day before. The lot only holds 40 cars Ron Tobin could have got off his 300lb butt and looked and seen it w the car you called him about was sold the day before. The lot only holds 40 cars Ron Tobin could have got off his 300lb butt and looked and seen it wasnt there. but instead he wasted one of my only days off (4.5 hours round trip) driving there to be told that he was mistaken. Please dont drive there and waste your time and money with these morons. More

I had been looking for a used 2007 BMW 335i sedan for sometime. I happened to find what looked like a good deal at Stevens Creek Hyundai. I figured since they were a Hyundai dealership, and not just an sometime. I happened to find what looked like a good deal at Stevens Creek Hyundai. I figured since they were a Hyundai dealership, and not just any ordinary used car dealers that it would be more legitimate. I found the advertisement on AutoTrader and called the dealership. I spoke with a guy named Carlos a couple times between Friday 1/15 to Saturday 1/16. I told him I was very interested, but since their dealership was 3.5hrs away (I live on the Central Coast), that I would like to come to some tentative firm price over the phone. He checked with the sales manager and agreed on $24.9K. I said okay, I will rent a car and drive up there on Monday 1/18, which was a holiday. Just to make sure, on Monday, I called the dealership again and Carlos was not there, but Ron was there and he confirmed the car was still there and definitely could sell it to me for $24.9K. So I rented a car and drove 3.5hrs up to Santa Clair to the dealership. When I got there, Ron said there was no way he could sell it to me for $24.9K, and denied that anyone had ever told me that! I could not believe it! But something even more unbelievable happened. Ron convinced me that we should go for a test-drive, during which another car crashed into the BMW!!! We were stopped at a traffic light and another car hit us from behind. Ron got out of the car and into the car behind us so that "they would not get away" and he told me to drive to the dealership while that car followed us. Back at the dealership, I just stayed in the car while Ron went inside with the other car driver to get their insurance information. No one ever even asked if I was okay from the accident; minor as it was, my head/neck/back did hurt somewhat. I just stayed in the car for a few minutes, but then I got out to see what had happened and inspect the damage. There was a dent the size of a golf ball in the bumper, and the window on the rear passenger (to the driver's side) would not go back up. The window was stuck or somehow malfunctioning as a result of the car being hit. We had never put the window down prior to the accident. So anyway, I was furious and just in a state of shock, and after Ron was done collecting the insurance information, he called me over to his desk. He had the nerve to tell me that he still would not barge on the price, even after the car had just been in a sketchy accident!!! I told him I would not buy a car with an accident in its history, because it would lower the resale value due to the report showing on Carfax/Autocheck. Ron assured me that they could fix it up and NOT report the damage to Autocheck/Carfax!!! I could not believe my ears!! This dealership is so unethical and immoral, they should not be in business! I have a strange feeling the whole accident thing was a setup, otherwise, you would report a real car accident. And if not, then they are a bunch of lying scam artists for everything they put me through! Not to mention, I wasted $82 on a rental car and gas to drive 3.5hrs up there, and another 3.5hrs back home. My whole day was wasted by these dishonest con artists posing as Hyundai car dealers. I would never set foot there again, and I feel like there should be some legal action taken against them. The VIN Number of car is: WBAVB73587VH21387 I have also posted these details in the CarFax comments report section, but they only allow 1000 characters, so it's a bit shorter than the explanation here. Stay away from Stevens Creek Hyundai! It's very unfortunate, but this whole incident has turned me away from the Hyundai car company as a whole. I can't believe they would allow such dishonest people to run an authorized Hyundai dealership! I hope by writing this I've saved someone else some hassle/headache. More

This car dealership and the staff is so unoerfessional in dealing with there cutormers I was treated like a child Abbie is rude and very argumintive The car spelled like dogs been in it and had dog hair in dealing with there cutormers I was treated like a child Abbie is rude and very argumintive The car spelled like dogs been in it and had dog hair in it,i had a headach and i was sick by the time i left this car dealership,The dealership bounced a a check in my account,On last week i whent to this dealership asking about the money they owed me for the bounce check $33.00 they said they needed proof but i allready gave them proof,I asked about the money they owed me regarding the differance in the payoff of my trade and Shawn said we owe you money i said yes So they cut a check for me and no one was there to sign for it,Later that day i took them more proof for the bounce check and a copy of the other check i wrote to them witch cleared so i was told to call back at 5pm last week and the two checks was cut a\fter i gave them more proof but still not sign and to this day 8-31/09 im waiting for the two checks to be cut thats very unperfessional to me More

There was this one sales rep, forgot his name, but he was a young asian guy.<br><br>Gave me a test drive and took his time to explain why the car might be a better choice and he told me to go ahead and take a young asian guy.<br><br>Gave me a test drive and took his time to explain why the car might be a better choice and he told me to go ahead and take my time and think about it. AWESOME! <br><br>I just didn't like the car.. other wise, I would've made sure the guy got commission. More