Stevens Creek Hyundai

Excellent Experience I have to say I really liked everyone who assisted me in purchasing my car, especially the sales manager. Everyone is very helpful, friendly, & profes I have to say I really liked everyone who assisted me in purchasing my car, especially the sales manager. Everyone is very helpful, friendly, & professional. I was actually dreading going in to buy a new car because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that they were not like that at all! They really made the car buying experience comfortable for me and they were ultimately the reason why I wanted to actually buy the car. More

The service I received was outstanding. After a bad experience dealing with another dealership, I came here and worked with David, He was knowledgable and very honest. He was really helpfu After a bad experience dealing with another dealership, I came here and worked with David, He was knowledgable and very honest. He was really helpful and I would recommend this dealership and David to anyone. More

Everything was Great until the mishandling of my down pymt. I really enjoyed my entire experience here. From the test driving to my questions being answered. The only fumble that occurred was during the final I really enjoyed my entire experience here. From the test driving to my questions being answered. The only fumble that occurred was during the final stages when my down payment was mishandled by finance. I specifically told the staff to not cash the check until the transfer of funds had cleared. As a resut i bounced my check because they did not follow through on my instruction. I still have yet to be reimbursed for the bank fees i was charged as I was promised by Hyundai Staff. If it were not for this i would of scored Stevens Creek Hyundai perfectly! More

My experience at Hyundai I came here because my husband had purchase vehicles here, and I was interested on seeing the New Santa FE SUV. As soon as I got there A.J came to us I came here because my husband had purchase vehicles here, and I was interested on seeing the New Santa FE SUV. As soon as I got there A.J came to us and asked us if we needed help. He was a very nice, honest sales person, no pressure at all to buy the car. I will definitely recommend A.J to my friends or anyone else. More

Awesome Great deal and awesome customer service got me out very quickly too and met all of my car requirements. Great job guys! Will definitely be coming back Great deal and awesome customer service got me out very quickly too and met all of my car requirements. Great job guys! Will definitely be coming back again. More

Nice experience buying a nice car!! I had a good buying experience - no negative experiences, hassle free. David made me comfortable with the buying process and explained the pros / cons I had a good buying experience - no negative experiences, hassle free. David made me comfortable with the buying process and explained the pros / cons, features of the car. The car is also great!! More

Great Cars I went to this dealership just to check on pricing and ended up buying. The dealer was pretty stuck on me picking the color of the car that I test dro I went to this dealership just to check on pricing and ended up buying. The dealer was pretty stuck on me picking the color of the car that I test drove. It's a great color but i wasn't completely sold on it But now I love it!! The finance manager is awesome. Very helpful and Nice!! I would buy a car here again. In fact my husband may get one next. More

Friendly Staff They will make sure that you get what you asked. Staff are also patient on processing everything which makes it more easier. Even if they're busy they They will make sure that you get what you asked. Staff are also patient on processing everything which makes it more easier. Even if they're busy they make sure to give you the time that you needed. Awesome team. More

Sold damaged car and ruined my credit I ended up buying a damaged car and now am being forced to pay market price for it. These people will not listen and will NOT help. The general manage I ended up buying a damaged car and now am being forced to pay market price for it. These people will not listen and will NOT help. The general manager Mike Lopretta does not want to help. My credit got ruined because of their royal mess up. I'm seeking legal action now. These are only a few reasons why you should take your business elsewhere. More

I had purchased a used Genesis Coupe from a dealership in Sacramento that I had found online. Since I work in San Jose, I brought my car in for a covered warrranty item (condensation within the taillight le Sacramento that I had found online. Since I work in San Jose, I brought my car in for a covered warrranty item (condensation within the taillight lense). The car had the balance of the 60,000 mile bumper-to-bumper warranty, and when I made the appointment, I was assured that the part was covered, and that they had a replacement lense unit in stock. By the time I arrived in the afternoon, the sun had evaporated the mornings condensation. Brian, the service rep, stated that the supervisor would need to speak with me. He came out, eyeballed the bumper and declared that the car had been in an accident, and that the lense was probably cracked. I told him I had a clear Carfax report, to which he replied that the car was probably repaired without a body shop, and that he could tell because the bumper had been re-painted. He told me he had "many years" as a body shop owner/manager. Bottom line: they would not investigate the problem w/o a written estimate which I would be required to sign...at that point who know what they would "find". I declined to have my car looked at, and left. I contacted the dealership in Sacramento where I bought the car. They offered to check out the problem for free. He also stated that he had seen several taillight seals fail, and that any paint on the bumper was probably touch up paint applied by them to repair minor scratches on the bumper, to make the car cosmetically more appealing. Stevens Creek Hyundai lost a potential customer, as their location is very convenient to my work. I definely will go out of my way to find a more accomodating dealership More