Stevens Creek Toyota

The service provided is not to your usual standards. Very disappointing . It was total waste of money and time. The wait time to pick up was ridiculous. After so many texts and calls

Ive been taking my Camry there for all of its services and they never disappoint. Shout out to Alberto for making sure my car was ready on time. He was able to set me up an appointment on the same day and walked out of there with brand new tires and on time for me to get to my appointment. thank you!

Poor service. Did not even check spare tire pressure when I had specifically requested while giving it for service. This is not the first time, almost every time.

I’ve been coming to this dealership for years. Brought my daughter to this dealership to buy a new car, even though she could have purchased in Monterey. Neither of us will be returning again. I tried to bring my car in because I thought something serious was wrong. They said they couldn’t take it even if I left it overnight. Fortunately I made it to Sunnyvale, where they did take it in. Second visit. My daughter brought her car in for warranty service. After they did the service, they convinced her that she had put scratches down the side of her car. She’s young enough to be bullied into just accepting and leaving. The problem is, just before she left for the “service” I was outside literally leaning on her car talking to a neighbor. There were no scratches! I feel terrible because I recommended this dealership and this was her first car. She was taking great care of it. Lesson learned.

They are well taking care of their customers. Very smooth service process. They take care of everything on the same day. Thank you Toyota of Stevens Creek For working during Covid19

We have a Highlander 2007 and we know that Toyota is a great brand and their cars last if you treat them well. We have gotten excellent recommendations on how to care for our aging car. We are confident that our car will last another 100K! Highly recommend this dealership. We have worked with John Smith.

Bad service paid for oil changes tire rotation tires were never rotated I almost crashed dealership didn't care. All they do is give me a rental car.

Alberto Farias at Stevens Creek Toyota very professional, friendly and efficient. He goes above and beyond to make sure my car is up to date on all maintenance items. Service as prompt and delivered while I waited in their very nice waiting area. It was my first experience with the dealership and I was very satisfied with the service.

The most awful people ever.i went in with a 804 score on a used 17 offered over fair market value left 702 no car?How is that even a thing.? They wasted our time and we're uncertified sales men making false statements and caught saying things like we have you as a first time buyer with a zero so we want you to look at this car at a 16 per interest and 600 a month because we see you pay your bills.like they were doing me a favor?.when I asked to talk to the finance manager ,imagine my shock when he repeated the sales men that he actually wanted me who keep in mind had a 804 made close to 6 k monthly without my husband who also has a 760 equ, that I should not have even had to add his income for such a deal, because we just wanted a smooth deal without the back and forth.willing to pay above market value. On a used 25 k car? Don't go there. We ran a car fax and had seen the car had been in a fender bender and yet the sales men lies certified okay we know what certified means ,I asked you about any fender benders him not knowing I already checked flat out lied.After confronted he acted confused. IAM sure that with such a mature staff these guys have alot of this thing go on up there and wonder what a investigative reporter would find on the backrounds and certified or even licensed if some even are sales staff.l have the complete intention on putting them through the same inconvience they served me and more.

Stevens Creek Toyota is great. The best run service department, so efficient and friendly I feel I can trust them with my car. When it comes time to buy another car I will be buying at Stevens Creek Toyota.