Stevens Creek Toyota

Great Experience Josh was quick to respond and very helpful with the journey to acquire a new car. I would recommend him to all my friends for a new Toyota Josh was quick to respond and very helpful with the journey to acquire a new car. I would recommend him to all my friends for a new Toyota More

Amazing experience Such a great experience purchasing a new car! We were helped by Josh. Look for him if you are ever thinking about buying or leasing a car. He's AMAZIN Such a great experience purchasing a new car! We were helped by Josh. Look for him if you are ever thinking about buying or leasing a car. He's AMAZING. So caring and attentive. It's hard when you want to buy a car without breaking your bank account, but also know that they are trying to squeeze you of more money because this is their living wage too! However, Josh is such an honest man and helped us out the best he could. This place really accommodated my needs and my budget. Thank you so much to the Stevens Creek Toyota team, especially Josh! So happy with my new Prius. More

Great experience leasing a Camry Josh was very professional and was extremely patient in explaining the features of the Camry I leased. He is very friendly and also got me a good deal Josh was very professional and was extremely patient in explaining the features of the Camry I leased. He is very friendly and also got me a good deal on the lease. I would highly recommend a shopping experience with Josh. More

Great deal smooth purchase I came to SC toyota knowing what I wanted and what I was willing to pay. Got a great deal from Josh and bought my Dad's truck from SC toyota 6/24/2018 I came to SC toyota knowing what I wanted and what I was willing to pay. Got a great deal from Josh and bought my Dad's truck from SC toyota 6/24/2018. We agreed on the deal under 30 minutes after a quick test drive and it saved me a trip to another Toyota dealership. My brother also picked up his truck from Josh 6/23/2018. Same exact experience. Smooth sale got the price he wanted and basically went into SC toyota to get the paperwork done. My family could not be happier with our experience with Josh at SC toyota. More

Deal I could not decline I was looking for a hybrid or a fuel cell car, Josh provided options for both and offered me a deal I could not decline on the fuel cell. He even got I was looking for a hybrid or a fuel cell car, Josh provided options for both and offered me a deal I could not decline on the fuel cell. He even got me the best trade in value for my my old car. More

Above and beyond expectation with professionalism I consider myself lucky to be talking and dealing with Josh Pourkhorsand ; because couple days earlier I called and salesman on the phone did not see I consider myself lucky to be talking and dealing with Josh Pourkhorsand ; because couple days earlier I called and salesman on the phone did not seem too helpful and acted as if my sales was not important. This was back in February (Presidents day weekend). I took a chance to request quote from their online service on the same truck and I was put in contact with Josh. I went to Stevens Creek Toyota to see and test drive used 2016 Toyota Tacoma. The truck had little scratch and the bed liner had scratches and you could tell it was used to haul rocks. Talking to Josh regarding used trucks and features he asked me if I have considered NEW truck. I told him that I have not and probably will not. Price is just too high. He took his time and gave me my options, comparing features and also showed me the difference of used and new Tacoma. I ended up going with the NEW Tacoma. I had to order and wait 3 months because the color I wanted was not available at the time. He kept in touch with me for any questions or concerns while my truck was getting build/manufactured. I even tried to see if other dealers can beat their price and none could. My truck got delivered yesterday (05/11/18) and I went in test drove it and having them add two more accessories. Just got a text earlier today; from their service manager that truck is ready for pickup. Will be picking the truck in next couple of days. Josh even offered to pick me up from the train station when I go to pick up my truck. Even after the sale we were still talking. Usually salesperson don’t want to waste their time once they have your sale. Please see and give Josh a chance if you are reading this and are in the market for purchasing car. He is honest, kind and loves helping people. I felt really comfortable dealing with him. Sunil Singh the finance/DMV processing person was super knowledgeable, nice and kind person. He has been working at Stevens Creek Toyota for over 17 years and understands the financing, protection and to my surprise about my truck as if was the salesman. He broke down the numbers and explained me thoroughly regarding maintenance and protection. He will lay it out for you and leave it up to you to make decisions. Not pushy at all. Answered all my questions as well. He even went outside me after the paperwork was done because I brought up a question regarding wheels. I was in car financing business and Sunil totally went above my expectation. Made my day. Josh Pourkhorsand (Fleet and internet sales manager) and Sunil Singh (Finance/DMV) are the best combo to have when purchasing vehicle. More

fast and good my person was Bill Moody, he was really nice and really fast and gave me a discount. Had a good experience there. I was out in less than 2 hrs and he my person was Bill Moody, he was really nice and really fast and gave me a discount. Had a good experience there. I was out in less than 2 hrs and he came and found me when it was all finished. Didnt feel like I was pushed to purchase more than i wanted to either and given an honest recommendation. More

Much thanks to Ray great customer service Ray the Stevens creeck toyota manager went out of his way to help me locate my lost keys ,he didn't stop looking and found my keys I accidentally lef Ray the Stevens creeck toyota manager went out of his way to help me locate my lost keys ,he didn't stop looking and found my keys I accidentally left in a rental car .I'm very grateful for his customer service 😊 More

Fast, friendly and honest service department It was a good experience. I had been here a few times before for recall service on my 2006 Tacoma and everything had gone well so I decided to see the It was a good experience. I had been here a few times before for recall service on my 2006 Tacoma and everything had gone well so I decided to see them for something not covered this time. I had a bad sound coming from what I was sure was a bearing in my transmission and was worried about a very expensive repair. I brought it in and told them the symptoms and even discussed what I thought it was. Adam is the technician I communicated with and he said he would have an answer by 5 pm. It was noon. The complimentary shuttle took me back home (one way). Nice driver. Adam called around 4:10 and said it was just a couple loose bolts on the skid plate. They fixed it and only charged the initial diagnostic fee. Everyone there is nice and I left happy. I will return for other services. More

Worst value for your time and money When I called for same day appointment to perform regular service and a recall fix, I was offered 7:30, 9:30 and 11:30 slots. Since I wanted the vehic When I called for same day appointment to perform regular service and a recall fix, I was offered 7:30, 9:30 and 11:30 slots. Since I wanted the vehicle early for picking the kids from school, I opted for the 7:30 slot. I called the service number 2 times, requested for callback and no response. I didn't receive even a single update from service advisor until about 5:30 PM. Unless they are not handling work orders in prioritized order in which vehicles were checked-in, there is no way it can cause such delay. I don't believe they haven't delivered other work orders received later during the day. If I had taken the 11:30 slot (4 hours later than 7:30), they would have still returned my vehicle at the same time . Very bad customer service for an "authorized" Toyota dealer. More