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Stevens Ford

Enid, OK

4.6
101 Reviews

3101 West Owen K Garriott Road

Enid, OK

73703

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Showing 101 reviews

December 11, 2021

My wife brought our Acadia in for an oil change. You guys charged us $92 for the oil change. Are you fricking kidding me. We owned your car for 5 years and have never paid anywhere close to that. What a rip More

by pazzod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis
Dec 13, 2021 -

Stevens Ford responded

So sorry to hear you are upset, but your GMC Acadia requires ACDELCO GM OE DEXOS1 FULL SYNTHETIC MOTOR OIL which is very expensive. This oil is more expensive, caused in part because of the explosive inflation that has effected everything all of us buy. Travis discussed this with your wife before we changed your oil and she gave us the ok to proceed. We are sorry that your GMC dealer did not warn you about the high cost associated with the maintenance of your GMC vehicle. Your Ford that you had uses a synthetic blend of oil which is less expensive and more pocket book friendly. We would be happy to go over the bill in more detail if you will call us at 580-237-3040 and ask for Mike Davis or Travis.

December 04, 2021

I have been lucky to work with the same salesperson for several years and he knows what I went each time I go there. I have found the entire sales department willing to answer any question I have. Even t More

by dbastas99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fleece, Randy Floyd
November 29, 2021

I had the pleasure to deal with Stevens Ford on the purchase of a vehicle. I enjoyed their attention to detail, their pleasant attitude and the cleanliness of the facilities.On the sales side,I dealt More

by fcalvin9
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Floyd
November 15, 2021

Best customer service in town, I have always been very pleased with my experience with Stevens Ford. More

by epmmary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Randy Floyd
October 04, 2021

Got home and my car air filter wasn't screwed down nor was the battery lid then it overheated come to find out somehow they cut a hose and I had antifreeze pouring out of it this is the 2nd time I have More

by brianalvarez45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rocky, Randy Floyd
September 22, 2021

My Lincoln drives a lot better since it was worked on. Brake seems to go down more, but that’s probably just me. Thank You, for taking care of Me More

by ssdills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Floyd
September 22, 2021

The staff was very knowledgeable and friendly. They knew about the care and was able to show me the new features on it. More

by cacollins
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know Randy Floyd.
September 07, 2021

By far the best dealership experience I have ever had. Chris Martin wasn't pushy or the classic stereotypical car salesman. He was up front and honest throughout our entire time there. Also Chris along wi More

by ralphmcfadin.rm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martin, JJ Jordan
July 21, 2021

I purchased a new 2021 F150 last week and the process was the best I have ever experienced. I got the deal worked out over the phone on a Thursday and picked up the Truck on Friday. In the span of 24 hours t More

by Austin Davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gritz,
June 28, 2021

I really get good service and they are really fast with the service. More

by dalep_42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Floyd
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