Stevenson-Hendrick Mazda of Wilmington
Wilmington, NC
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Excellent customer service, were professional and personable! Quick and fantastic lounge to wait in while my car was being serviced! Asked permission to do a new filter before they did it! personable! Quick and fantastic lounge to wait in while my car was being serviced! Asked permission to do a new filter before they did it! More
Fast and friendly service. Really appreciate sales not using hard sell techniques. Paul Ferraris, Lauren Bora, Alex Churchill and Parker Wilkins were fantastic. Really appreciate sales not using hard sell techniques. Paul Ferraris, Lauren Bora, Alex Churchill and Parker Wilkins were fantastic. More
The people were great from the salesperson to the financial person everything explained well so we could understand the purchase of the vehicle financial person everything explained well so we could understand the purchase of the vehicle More
Kept me informed about my car , although the car has a lot of mileage it was told to me what maintenance work should get down. Much appreciated lot of mileage it was told to me what maintenance work should get down. Much appreciated More
Stevenson-Hendrick Mazda of Wilmington is a great dealership to purchase a vehicle. Alex C. has been instrumental in my two recent purchases of new vehicles at this dealership. She is definitely an dealership to purchase a vehicle. Alex C. has been instrumental in my two recent purchases of new vehicles at this dealership. She is definitely an asset to this dealership and goes out of her way to accommodate you. My latest experience was ordering a new vehicle. Alex L. was extremely helpful and knowledgeable in making the ordering process quick and easy. He also kept me informed on the delivery status and has called me several times since I’ve purchased the vehicle to assure that I’m completely satisfied. Madison also followed up to offer additional help with all the new tech features in the car. The financial team (Tracy, Bryce and Trey) are all great people to deal with. They make the financial process quick and easy and don’t pressure you to purchase unnecessary add ons to increase your costs. I highly recommend this dealership! More
They are on time with there appointments. Good service and friendly people to deal with. They keep my checked and serviced. I have not had any break downs following there work. Thank to Good service and friendly people to deal with. They keep my checked and serviced. I have not had any break downs following there work. Thank to all the service department. Thank you from Ken B. More
Great service! Great atmosphere! From the moment you walk through the doors, you know that you are in competent hands. The video of my car after the service was co Great atmosphere! From the moment you walk through the doors, you know that you are in competent hands. The video of my car after the service was completed gave me the security that frankly, other dealerships have not given me. Aidan sent us out the door with smiles on our faces! Thank you Stevenson Hendrick Mazda for being a cut above the rest. More
Stevenson Hendrick Mazda were fully engaged in the buying process making it very straightforward. They worked hard to ensure our needs and timelines were met. The get-to-know your car was especially helpful. process making it very straightforward. They worked hard to ensure our needs and timelines were met. The get-to-know your car was especially helpful. More