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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
901 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 901 reviews

April 19, 2024

Excellent customer service, were professional and personable! Quick and fantastic lounge to wait in while my car was being serviced! Asked permission to do a new filter before they did it! More

by clairegelinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and trey
April 16, 2024

Fast and friendly service. Really appreciate sales not using hard sell techniques. Paul Ferraris, Lauren Bora, Alex Churchill and Parker Wilkins were fantastic. More

by Bob Dunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ferraris, Lauren Bora, Alex Churchill, Parker Wilkins
Apr 19, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Bob, just as you dread hard sell techniques, you can always rely on Parker, Alex C., Logan, Nabil, Paul, Lauren, Aidan, Kyle, & Trey for an experience as easy as your brand-new car drives! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

April 15, 2024

The people were great from the salesperson to the financial person everything explained well so we could understand the purchase of the vehicle More

by barrymaurer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren and Parker
Apr 17, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Wendy & Barry, we're so pleased to know your experience with Lauren & Parker is as great as your brand-new CX-90 drives:) We look forward to welcoming you again soon in Service!

April 15, 2024

Kept me informed about my car , although the car has a lot of mileage it was told to me what maintenance work should get down. Much appreciated More

by ednaconyers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Sanders
Apr 17, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Edna, at Stevenson-Hendrick Mazda, you can always rely on Trey to keep you in the loop of communication so you can get back to enjoying loops on the road safely:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

April 14, 2024

Lauren made the car buying process easy and straight forward. I knew what I wanted and she helped me get it. More

by beth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Bora
Apr 17, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Beth, at Stevenson-Hendrick Mazda, you can always rely on Lauren, Bryce, & Paul to be straight-forward so you know you're making the right turn all along the way;) We look forward to welcoming you again soon in Service!

April 11, 2024

Stevenson-Hendrick Mazda of Wilmington is a great dealership to purchase a vehicle. Alex C. has been instrumental in my two recent purchases of new vehicles at this dealership. She is definitely an More

by Lester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex C., Alex L., Tracy, Brian, Trey, Madison
Apr 14, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Wandris & Lester, at Stevenson-Hendrick Mazda, you can always rely on Alex C., Alex L., Tracy, Brian, Paul., Trey, & Madison to be instrumental in your purchase process so you can enjoy jamming out in your brand-new Mazdas:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

April 11, 2024

They are on time with there appointments. Good service and friendly people to deal with. They keep my checked and serviced. I have not had any break downs following there work. Thank to More

by kenbaker8444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan, Kyle, Trey
Apr 14, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Ken, we're so pleased to know your experience with Aidan, Kyle, Trey, & Jeremiah is as timeless as your car drives :) We look forward to welcoming you again soon in Service!

Apr 16, 2024 -

kenbaker8444 responded

Thank you. I plan to continue getting my car serviced there. See you soon.

April 04, 2024

Great sales staff. Good management, I dealt with Bryce to make my purchase, experience was excellent More

by jimparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce Barnes
Apr 10, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Jim, we're so pleased to know your experience with Bryce & Parker is as excellent as your brand-new CX-5 drives:) We look forward to welcoming you again soon in Service!

March 28, 2024

Great service! Great atmosphere! From the moment you walk through the doors, you know that you are in competent hands. The video of my car after the service was co More

by ofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan, Trey
Apr 03, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Tracy & Joe, at Stevenson-Hendrick Mazda, you can always trust Aidan & Trey to ensure you're driving in style with a smile;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

March 27, 2024

Stevenson Hendrick Mazda were fully engaged in the buying process making it very straightforward. They worked hard to ensure our needs and timelines were met. The get-to-know your car was especially helpful. More

by steven.hodge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lopez, Paul Ferrarese, Madison McLane
Mar 29, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Janet & Steven, at Stevenson-Hendrick Mazda, you can always rely on Alex LP, Paul, & Madison to make the process straightforward & steer you in the right direction :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

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