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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
985 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 985 reviews

April 20, 2023

Very friendly! Worked hard to get me the best deal possible! Nabil was amazing! Nabil literally delivered my car to my house and helped me go through the process of More

by c.biggs75
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nabil TJ Logan
Apr 23, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Chris, you can always rely on Nabil, TJ T, Jared, & Logan at Stevenson-Hendrick Mazda to work hard for you to enjoy the smoothest ride from your experience to your brand-new car's ride ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

April 17, 2023

I had an amazing experience at the dealership. I came in for an oil change which was done quickly. I was impressed because a piece of the trim on my car had fallen off. The dealership handled it o More

by csmith07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Courtney, we really appreciate you taking your time to share with us - just like your oil change, just that amazing experience is routine with Kyle at Stevenson-Hendrick Mazda! We look forward to welcoming you again soon in Service!

April 14, 2023

The guys at Stevenson-Hendrick Mazda are always great! Only place to buy a car! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce
Apr 21, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Ashley, we're so pleased to know your experience with Bryce is as great as your brand-new car drives! We look forward to welcoming you again soon in Service!

April 07, 2023

Good service, excellent communication. Prompt completion of requested service. Only issue is with Mazda’s navigation system in 2016 CX5. It stopped working 3 years ago. More

by Jcclipp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Sanders
Apr 19, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

John. we're so pleased to know your experience with Trey is as excellent as your '16 CX5 drives :) If you have yet to notify us (or your extended warranty if you purchased one) before about your navigation, please do so during your next visit to see if it's simple in nature; if not, as your Manufacturer's warranty has expired, we recommend reaching-out to Mazda directly as a loyal customer:) We look forward to seeing you again soon in Service!

April 07, 2023

Great service, very fast and efficient. Oil change and tire rotation under an hour. Will be back. More

by jordanbrookter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aiden
Apr 19, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Jordan, we're so pleased to know your experience with Aidan is as quick as your brand-new Mazda CX5 drives :) We look forward to welcoming you again soon in Service for a visit just as great!

April 06, 2023

Always great service at a fair price. Kyle is a great asset to your company. More

by Teberhardt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 08, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Todd, thank you so much for taking your time to share with us, especially on behalf of Logan, Thorpe, Tracy, & Kyle's character - you can always rely on our team to deliver an experience as great as your Mazda drives:) We look forward to seeing you again soon in Service!

April 06, 2023

Always there to help. Very attentive service department. They keep you informed and let you know if any new concerns and what to expect. Highly recommend them for your ser More

by ilv2trvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 19, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Tony & Richard, at Stevenson-Hendrick Mazda, you can always rely on Tracy, Jared, Aidan, Trey, & Kyle to keep you in the loop of communication so you can back to loops on the road safely ;) We really appreciate you taking your time to share & look forward to seeing you both again soon in Service!

March 30, 2023

Staff was very courteuos. Excellent communication about service requirements, pricing, and time commitment. Waiting area furnished comfortably and clean. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 03, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Cathy, we're so pleased to know your experience with Kyle at Stevenson-Hendrick Mazda is as comfortable as your Mazda3:) We look forward to welcoming you again soon in Service for a visit just as committed to your satisfaction!!

March 30, 2023

Awesome experience. The maintenance department is courteous and very professional. I’ve had nothing but a great experience with the crew at Stevenson-Hendrick Mazda. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Jared, Trey, and Kyle
Apr 03, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Chris, thank you so much for taking your time to share - just that awesome experience is as routine as your maintenance at Stevenson-Hendrick Mazda with Jared, Trey, & Kyle ;) We look forward to welcoming you again soon in Service for a visit just as professional!

March 28, 2023

Awesome service everytime! Kyle is always pleasant and polite. He explains exactly what service is needed in order of importance. More

by mzballard318
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 31, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Monica, exactly in that order, you can always trust Parker, Jared, Tracy, Trey, & Kyle to prioritize you & your car's needs like you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

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