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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

Overview
Reviews
Vehicles
4.9
980 Reviews
Call Dealership (910) 444-0678
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5911 Market St

Wilmington, NC

28405

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Showing 980 reviews

November 15, 2022

The service departments customer service is 5 star! Kyle Peterson is diligent in getting back to you and willing to help you in a pinch, I was in Wilmington for the weekend and had car trouble, Kyle he More

by caitlin person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson
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Nov 16, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Caitlin, although you were only in-town for the weekend, you have a lifetime of just that above & beyond service with Kyle at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share such kind feedback with us & wish you the safest of travels :)

November 15, 2022

These guys are very good. From start to finish you feel that you are in good hands. More

by Dougmurray1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabil
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Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Tammy & Doug, from start to finish at Stevenson-Hendrick Mazda, you can always rely on Nabil, Tracy, Brian, & Aidan to ensure just that hands-down experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 15, 2022

Friendly, Attentive, and they follow up! Would recommend anyone to visit them! Will buy again from them! More

by Charli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Nov 18, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Charli, at Stevenson-Hendrick Mazda, you can always rely on our team to go up & up for you to ensure just the experience you deserve! We appreciate you taking your time to share with us & look forward to welcoming you again soon in Service:)

November 15, 2022

They fixed the problem in one hour instead of the two they estimated. We are happy so far. Took it on a trip out of town with no issues More

by steven28461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Nov 15, 2022 -

steven28461 responded

Repairs were completed in one hr instead of the two states. Took the car to Raleigh with no problems. Thanks

Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Steven, at Stevenson-Hendrick Mazda, you can trust Jared & Trey to overestimate time but never that you'll receive just that accommodating experience :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 14, 2022

My experience with Stevenson Mazda has always been excellent, which is why I have owned 6 Mazdas, beginning with RX7, then Miatas, and now a 2016 Mazda 3 Sport. More

by miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Sisco
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Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Anne, just as you have your own showroom of Mazdas at home, Aidan & Trey welcome you to ours with just that excellent experience every time :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 14, 2022

Aidan did a great job with communication and being ready to help or assist in anyway with a kind smile which is rare in the work place today. Thanks for a pleasant experience and great communication and wor More

by Sbwh18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
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Nov 17, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Samantha, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, just that stellar experience is anything but rare with Aidan ;) We look forward to welcoming you again soon in Service!

November 10, 2022

Great service and friendly staff all around. Had some hiccups but everything was taken care of and I couldn’t be happier with my new vehicle. More

by MMaiello1995
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Leah
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Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Matt, we're so pleased to know your experience with Leah, Nabil, Alex C., Jared, Brian, Trey, & Kyle is as great as your brand-new Mazda6 drives :) We look forward to seeing you again soon in Service!

November 10, 2022

Very courteous And professional staff the work was completed in a timely manner. The check out was very smooth More

by Bill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aidan and Trey
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Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Bill, we're so pleased to know your experience with Trey & Aidan is as smooth as your Mazda6 drives :) We look forward to seeing you again soon in Service!

November 10, 2022

Went for oil change and regular service. Kept me informed with video of car and text when ready. More

by Susanf713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
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Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Susan, just like your maintenance, ensuring just that great experience is as routine with Trey at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 10, 2022

Service and respect was greatly appreciated! My car buying experience was pleasant. My wife will be needing a new car soon and we will come back here first. More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Logan
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Nov 14, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Doug, no matter your needs, you can always rely on Nick, Logan, & Aidan to deliver the best experience you could ever want! We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

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