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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
980 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 980 reviews

July 28, 2022

The manager Alex Churchill and sales consultant Bryce Barnes were very patient and helpful with trading in my vehicle and finding the perfect new one. They even went and picked it up from a nearby dealer More

by Rjudy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Churchill, Bryce Barnes
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Rachel & Trevor, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - no matter how far, you can always rely on Bryce & Alex. C. for just that stellar experience & car :) We look forward to seeing you both again soon in Service!

July 28, 2022

Easy to schedule, easy to get to. Clean location. Great customer lounge. Free water and coffee More

by Jmlandfrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce, Aiden
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Joe, thank you so much for taking your time to share with us on behalf of Bryce, Madison, Brian, & Aidan - at Stevenson-Hendrick Mazda, we strive for your experience to be as smooth as your brand-new Mazda drives ;) We look forward to seeing you again soon in Service!

July 28, 2022

Kyle was vey polite, professional and informative. I really liked the video that explained what was what . A very nice experience. More

by crazycaroline20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce
Aug 01, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Caroline, thank you so much for taking your time to share with us - you can always rely on Royce, Trey, & Kyle for the "what is what" experience from customer to car service :) We look forward to welcoming you again soon in Service for a visit just as attentive!

July 26, 2022

Quick awesome service loved the on-site video they use to show you while they work More

by Outlineofafish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 29, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Steven, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on Alex T., Tracy, Trey, & Patrick to hit replay on just that experience with quality videos & work ;) We look forward to seeing you again soon in Service for a visit just as transparent!

July 24, 2022

Great service, a grand new building, reasonable prices. The only place I’ll take my car. More

by SoulRed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey and Robby
Jul 28, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Mike, we're so pleased to know your experience from our brand-new, state of the art Evolution dealership to Trey & Robby is as grand as your Soul Red, manual Miata ;) We look forward to welcoming you again soon in Service!

July 23, 2022

Service is good prompt and at A reasonable cost Got me in and out quickly and as promised More

by sillery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall
Jul 28, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Penny & Charles, at Stevenson-Hendrick Mazda, Royce, Madison, Brian, Paul, Patrick, & Kyle strive to be as quickly as promised so you can return to enjoying the roads quickly in your brand-new Mazda :) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

July 23, 2022

I always feel well taken care of, understood and I am very happy with the work through doing to my vehicle. The service is great and the people are even better. I have never had a bad experience and th More

by birgit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Trey, Jared and Thomas
Jul 28, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Birgit, thank you so much for taking your time to share with us at Stevenson-Hendrick Mazda - you can always rely on Royce, JT, Trey, & Thomas not only to ensure you feel at home but make it home safely :) We look forward to welcoming you again soon in Service!

July 22, 2022

Totally satisfied with this service. Appointment process was seamless and easy. Trey, service attendant, was professional, thorough, and attentive to my service needs. His communication More

by T. Harrison Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 24, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Harrison, at Stevenson-Hendrick Mazda, Trey & our team ensure you & your M3 are healthy for loops on the road, never out-of-the-loop in outstanding communication ;) We really appreciate you taking your time to share with us & look forward seeing you again soon in Service!

July 21, 2022

Rick & Paul were both so helpful & knowledgeable! They were very attentive to my family's needs which makes car shopping so much more enjoyable! They really treated us like an individual family not j More

by ajsuek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Paul
Jul 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Amy, you can always trust Paul and Rick to give you a personable and information experience. We value customer service here at Stevenson-Hendrick Mazda and we strive to give an above and beyond experience every time to everyone. Thank you so much for sharing! We look forward to welcoming you back for service!

July 20, 2022

Respectful and the staff was very friendly. Professional and not pushy.Would highly recommend them to anyone needing service for there Mazda More

by tcallender59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 22, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Tim, at Stevenson-Hendrick Mazda, the only push with Trey is to start your CX-9 push-start & have you back to enjoying the roads ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

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