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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

June 15, 2022

Alex was AMAZING! ! He made the entire process of purchasing a vehicle very simple, and I walked away feeling super excited about the car I bought! I look forward to wo More

by Colton.perkins18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Thorpe
Jun 16, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you Colton! Alex T is always ready to welcome more into our family! SO happy to hear your experience was so simple. We look forward to seeing you again in the future!

June 10, 2022

Very accommodating. Arranged for us to get car registered in another state. Kept us posted when car would arrive. This purchase is our 3rd Mazda from Royce and this deal More

by Mo Lu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce
Jun 10, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you for sharing! We love our Mazda family and Royce loves his customers! We appreciate the five stars and look forward to getting you and your new Mazda in here again for maintenance!

June 10, 2022

The Service Dept is so helpful and go out of their way to provide excellent service every time. Jeremiah and Patrick help me in a timely matter and stop what they’re doing to make sure I have everything that More

by Cbdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Lambert
Jun 13, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Camry, we are so happy to hear about your experience with us! Patrick and Jeremiah love expanding our Mazda family, and we are so happy to have you as a part of it!

June 08, 2022

Royce, Heather & Patrick have been a pleasure to work with. We have worked with Royce since 2010 when we purchased our first Mazda from this dealership. More

by MCC718
Recommend Dealer
Yes
Employees Worked With
Royce, Heather and Patrick
Jun 10, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Wow! So happy to hear you've been a part of the Mazda family for over 10 years! Thank you for sharing! I Know Royce, Patrick, and Heather all appreciate you!

June 07, 2022

Patrick was great with communicating and resolving my problem. Everyone was so helpful. I’m grateful at how accommodating the service center was. More

by zendviorla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 09, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Patrick and everyone in our service department hopes to provide our customers with an easy-breezy appointment. Part of that is keeping our customers in the loop. Thank you for sharing your experience with us!

June 01, 2022

Great service, very friendly polite and professional. Scheduling is easy and the service is well done. Easy in and out and shuttle service also available. Highly recommend. More

by Segig60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Jun 03, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

We are so glad to hear you had such a great experience with our Service Department! Trey and everyone in Service strive to make the servicing experience as easy and efficient as possible. Thanks for sharing!

May 28, 2022

Best service ever! Boths sales agents were so kind and over the top helpful with all our additional questions. Wouldn't buy a car anywhere else! A big thank you for Ale More

by Mel C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Alex
May 31, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Thanks for sharing Mel! Alex and Brian make the car buying process easy by being kind and knowledgeable. We look forward to welcoming you back for service in the future!

May 24, 2022

Top notch service. Always. Even when the needed part was difficult to obtain, Tres went above and beyond to acquire a loaner car. Work was done perfectly. Not only do I More

by Eva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tres
May 26, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Eva, we are so happy to hear about your experience with us! Trey goes that extra mile so you don't have to. We look forward to seeing you again in Service soon (hopefully not too soon)! Thank you for taking the time to share!

May 22, 2022

They kept me informed and provided prompt service. Appreciated the video showing their service and follow up. More

by Hollyweakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Patrick
May 24, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Holly, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on Nabil, Madison, Logan, Tracy, Brian, Heather, Trey, & Patrick to hit replay on just that experience with quality videos & work ;) We look forward to seeing you again soon in Service for a visit just as transparent!

May 22, 2022

Great dealings with the service dept staff. The problems were related to me in a very understandable way and I was able to make the right decisions. Work was completed in a timely fashion and p More

by Mojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Last name Riggs
May 24, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Mojo, we're so pleased to know your experience with Robby is as sweet as your Mazda drives :) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

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