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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
983 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 983 reviews

December 02, 2021

Called the dealership the day before and told them exactly what i wanted and drive off with the car and a way better deal i could’ve imagined, thanks to the manager Logan, the sales consultant Nabil a More

by adrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan, Nabil, Paul
Dec 04, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Adrian, thank you so much for taking your time to share the best feedback with us - at Stevenson-Hendrick Mazda, Nabil, Logan, & the Genius, Paul, always ensure you drive-off in style with a smile :) We look forward to welcoming you again soon in Service!

November 30, 2021

I just want to give a special thanks to Nabil who help me with the purchase of my car. He even went and got me coffee and delivered the car to me. Now THAT IS SERVICE! More

by Paulsmith1752
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil and the Finance Mgr
Dec 01, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Paul, a welcome as warm as your coffee is always here for you with Nabil & TJ at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share such sweet feedback & look forward to seeing you again soon in Service for a visit just as special!

Dec 01, 2021 -

Paulsmith1752 responded

Many Thanks

November 29, 2021

Was the most Custer experience that I have had ever in 64 years being alive from Alex my salesman to the lady in repair, to the gentleman in mechanic, the gener manager in sales, we were so happy with all of More

by thomassilverioTom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The general manager to Alex in sales to the lady in customer service
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Judith & Tom, no matter the time, Alex, Brian, TJ, Jeremiah, Heather, Madison & our Stevenson-Hendrick Mazda team strive to ensure just that customer-oriented experience all year round! We really appreciate you taking your time to share such praise with us & look forward to seeing you again soon in Service for a visit just as lively!

November 29, 2021

Just purchased a used Ford Raptor from this dealership and had a wonderful experience. Our sale person, Nabil, displayed the utmost professionalism in handling our sale. More

by jpio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil, Max
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

John, we're so pleased to know Nabil, Max, Logan, & TJ helped you out of your trade & drive into the New Year with your brand-new truck! We look forward to seeing you soon in Service for a visit just as professional!

November 29, 2021

Back at Mazda before Christmas, great to see familiar faces. Giving TJ a reindeer yellow duck. Madison is THE BEST. Jeremiah has the best beard in the USA 🎅🏽🎅🏽🎅🏽 More

by CellaHill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, TJ, Jeremiah
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Cynthia, at Stevenson-Hendrick Mazda, every day's Christmas for TJ, Madison, & Trey with such joyous customers like you, your reindeer duck, & Jeremiah's unrivaled beard ;) We really appreciate you taking your time to share the BEST feedback with us & look forward to greeting you with Merry Mazda Me mories again soon💝

November 28, 2021

Everyone at the dealership went out of their way to ensure that we were happy with our purchase. The entire buying experience was great. More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Traci & Madison
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Erin & Madi, thank you so much for taking your time to share your great feedback with us - at Stevenson-Hendrick Mazda, Royce, Madison, & Tracy always go out of their way to make your day :) We look forward to seeing you again soon in Service for a visit just as stellar!

November 28, 2021

Great customer care. My second time at this dealer, worked with Trey S. Both times. You can trust Trey. xxxx give you the straight and practical advice on necessary service requirements. If your More

by Agiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Churchill, Trey Sanders
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Al, at Stevenson-Hendrick Mazda, Trey & Alex know our cars as thorough as they know how to deliver just that transparent customer care you & your Mazdas deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon when the third time's a charm ;)

November 27, 2021

The service team and the service team was fantastic. I would recommend Reggie and the team to anyone looking to buy a new car. More

by Shilo0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie, Trey, Heather, Cody
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

We're so pleased to know your experience with Reggie, Trey, Heather, & Cody is as fantastic as your brand-new Mazda drives! We look forward to seeing you again soon for service!

November 27, 2021

As a Senior Citizen navigating by myself in this busy wireless world, I particularly appreciate the customer care provided by this Service Center. Trey managed to answer all of my concerns without makin More

by Livelee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Sanders and Madison, from the Service Department, and Natalia Calvo, who worked on an upgrade (almost) too good to resist!
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Barb, no matter the department, you'll never have trouble navigating to Trey, Cody, Madison, Natalia, & Alex at Stevenson-Hendrick Mazda for the best customer care you'll ever find :) We really appreciate you taking your time to share such praise with us & look forward to welcoming you again soon in Service!

Nov 30, 2021 -

Livelee2 responded

Please extend my special thanks to Natalia and Madison as well. They seem to have been omitted in my posted response. Thanks!

November 26, 2021

Don at Hendricks Mazda was fantastic! Paul the finance guy was great, getting me a better deal than I expected!! More

by davidstern_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich & Paul Ferrarese
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

David, no matter the car, Don, Paul, & Jared always strive to deliver just that fantastic experience at Stevenson-Hendrick Mazda! We appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

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