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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
983 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 983 reviews

November 25, 2021

Heather is the greatest. She does just what she needs to do to make the customer happy. She is courteous, kind and definitely knows her job. I know things will get done when she is taking care of me and my More

by krich3727@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Nov 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathy, at Stevenson-Hendrick Mazda, Logan, Brian, Jeremiah, Heather, Cody, & Madison know our cars as thorough as they know how to deliver just that gem of an experience you & your Mazdas deserve :) We really appreciate you taking your time to share such praise with us & look forward to welcoming you again soon for the greatest service!!!

November 24, 2021

Had the opportunity to work with Don Maltarich as my salesman. Don went out of his way to find the exact model of Mazda I was looking for. Once I realized I wouldn’t be getting a new car off the lot, Do More

by Ileftareview
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich, Paul, Jared
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Colton, we couldn't have asked for more thorough feedback - no matter the car, your search for just that outstanding experience with Don, Jared, & Paul at Stevenson-Hendrick Mazda is never far! We look forward to seeing you again soon in Service for a visit just as accommodating!

November 24, 2021

Heather was very helpful and professional. My car was serviced in just over an hour while I waited and I'm always happy with my Mazda service experience. More

by JavaILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Nov 27, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Javal, as quick as your service with Heather is, just that stellar experience lasts a lifetime our team! We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

November 23, 2021

Excellent Customer Service . Everyone is always friendly and helpful. Always a great visit. Last visit was for a oil change and tire rotation and I was in and out in one hour and 15 minutes. Highly recomme More

by Tweet275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Maureen, thank you so much for taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda - no matter the service, Logan, Tracy, Cody, Heather, & Trey never change-out just that customer-oriented experience! We look forward to welcoming you again soon in Service!

November 23, 2021

Alex was professional, attentive and very thorough in my dealings with her on the appraisal and resale of my car. She is more than courteous and friendly and I recommend her highly More

by patrickkelly647
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Patrick, no matter what service, you can always rely on Alex to deliver just that courteous experience at Stevenson-Hendrick Mazda! We look forward to seeing you again soon in Service!

November 23, 2021

Wonderful experience working with Natalia while buying my new CX9! Would definitely recommend this dealership and Natalia to assist you. She made my buying experience stress-free and simple. More

by amcgilvary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia and Jared
Nov 23, 2021 -

amcgilvary responded

Wonderful Buying Experience, Thank you.

November 22, 2021

Second time in 2021 car purchase from Stevenson-Hendrick Mazda. Great experience end to end from both Jarrett and Jarred More

by LUke G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett, Jarred
Nov 25, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Luke, from the beginning at Stevenson-Hendrick Mazda, just that great experience never ends with JT & Jared! We really appreciate you taking your time to share with us & look forward to when the third time's a charm ;)

November 20, 2021

Best service experience we've ever had at a dealership. We will be returning for our next PM service. More

by nancytwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Madison
Nov 22, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Nancy, thank you so much for taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda - no matter the service, Heather & Madison always maintain just the best experience for both you & your car! We look forward to seeing you again soon in Service!

November 19, 2021

All of the service people are incredibly friendly, knowledgeable, and courteous! Madison, Trey, and Cody made my day recently with their positive energy and attitude. More

by Kcklein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, Trey, Cody
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kris, at Stevenson-Hendrick Mazda, Madison, Trey, & Cody always strive to make your day with energy as radiant as your Crystal White Mazda :) We really appreciate you taking your time to share such stellar feedback with us & look forward to welcoming you again soon for our electric line-up!

November 19, 2021

Friendly group of employees, they were very Knowledgeable about vehicles they work on and I will definitely be back More

by jaleel etienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jaleel, at Stevenson-Hendrick Mazda, Trey & Jeremiah know our cars as thorough as they know how to deliver just that outstanding experience you & your Mazda deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

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