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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
983 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 983 reviews

November 19, 2021

Checked in with Heather for fast, courteous oil change. In and out in 1.25 hrs. More

by JavaILM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Nov 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Javal, as quick as your service with Heather is, just that stellar experience lasts a lifetime our team! We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

November 19, 2021

Friendly, seemed efficient. Did not try to sell me stuff I did not need. Car was finished when they said it would be. More

by Quilter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Diane, from the start at Stevenson-Hendrick Mazda, Heather is never finished ensuring just that stellar experience for you & your Mazda :) We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

November 18, 2021

Friendly, knowledgeable, upfront pricing. I am very happy with their service and will be using them in the future More

by Chris222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Chris, thank you so much for taking your time to share such kind feedback - at Stevenson-Hendrick Mazda, Heather is always upfront ensuring just that customer-oriented experience! We look forward to welcoming you again soon in Service for a visit just as transparent!

November 17, 2021

Knowledge on their vehicles, many to choose from. Very personable and willing to help the customer. More

by Brittneybatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Brittney, we're so pleased to know your experience with Bryce & Jared is as stellar as your brand-new Mazda drives! We look forward to seeing you again soon in Service for a visit just as attentive!

November 17, 2021

By far the BEST experience I have EVER had!! Absolutely AMAZING staff.. VERY knowledgeable and the BEST customer service I have ever received! I just want to THANK Royce Autry and Paul Ferrarese for going More

by ashleah1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Autry/ Paul Ferrarese
Nov 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Ashley, thank you so much for taking your time to share absolutely the BEST feedback with us - at Stevenson-Hendrick Mazda, Royce & Paul always go out of their way to make your day :) We look forward to welcoming you again soon in Service for a visit just as amazing!

November 13, 2021

Received great service. The service advisor, Heather, was knowledgeable and courteous. Nice waiting area. Staff appeared very professional. More

by jvarrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 14, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

James, at Stevenson-Hendrick Mazda, Heather, Trey, & Cody know our cars as thorough as they know how to deliver just that great experience you & your Mazda deserve :) We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service!

November 13, 2021

I had a fantastic experience purchasing a new vehicle from Stevenson Hendrick Mazda. The facility is top notch and on par with German luxury brands, as well as Mazda’s product offerings. The staff was ex More

by Happycamper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison McLane, Alex Churchill, TJ
Nov 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Eric, at Stevenson-Hendrick Mazda, leave it to Royce, Logan, Alex, TJ, & Madison to deliver a wealth of information & just that priceless experience without the pain of German costs! We really appreciate you taking your time to share such fantastic feedback with us, especially on behalf of the Mazda brand, at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service for a visit just as sweet! :)

November 13, 2021

This is my second time working with Stevenson Hendrick Mazda and every time I’ve had a great experience. I went in to sell my vehicle and was helped by Alexandria. Alex was very kind, courteous, and knowl More

by Braxton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Churchill
Nov 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Braxton, thank you so much for taking your time to share with us - no matter what service, you can always rely on Alex, TJ, & Tracy to deliver just that genuinely stellar experience at Stevenson-Hendrick Mazda! We look forward to welcoming you again soon when the third time's the charm ;)

November 11, 2021

Working with Madison, Leah, and Brian made buying our new Mazda a pleasurable experience. They were knowledgeable and were able to answer all our questions. I would highly recommend this dealership. More

by Dubsmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison, Leah, Brian
Nov 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Glenda & Alan, we're so pleased to know your experience with Leah, Brian, & Madison is as terrific as your brand-new car looks! We really appreciate you taking your time to share your feedback with us & look forward to seeing you again soon in Service!

November 09, 2021

Great car buying experience! The employees at Hendrick Stevenson’s Mazda are very kind and helpful. They helped me look all day for a car and worked with me on the price. I am 18 and was very nervous to g More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Thorpe, TJ
Nov 10, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Matt, thank you so much for taking you time to share such great feedback with us at Stevenson-Hendrick Mazda - no matter your age, Alex & TJ ensure a lifetime of just that fun, customer-oriented experience! We look forward to welcoming you again soon in Service!

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