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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
983 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 983 reviews

October 19, 2021

Everyone is courteous, prompt and professional. I just had my Mazda cx5 serviced and received great customer service More

by Joyceautryjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Cody, Royce
October 16, 2021

Excellent customer service from every single person! Very polite and very professional. Glad to do business with them. More

by Mazda9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce, Paul, Heather and Jeremiah
Oct 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for taking your time to share such excellent feedback with us at Stevenson-Hendrick Mazda - every single visit, Royce, Paul, Heather, & Jeremiah strive to earn every single star! We look forward to welcoming you again soon in Service!

October 16, 2021

I love this dealership! Everyone is friendly and eager to help. Trey was super helpful! More

by scottbe0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Oct 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Benjamin, we're so pleased to know you love your experience with Trey as much as your Mazda! We look forward to seeing you again soon in Service for a visit just as super! :)

October 16, 2021

Excellent experience in both buying and service maintenance. I like how they explain all that’s involved in the maintenance work. Also, when they promise delivery time it’s “right on”. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Cody.
Oct 19, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Mike & Marcia, at Stevenson-Hendrick Mazda, Reggie, Paul, Heather, & Cody know our cars as thorough as they know how to deliver just that excellent experience you & your Mazdas deserve! Thank you so much for taking your time to share with us - we look forward to working with you every left & "right-on" turn of the way! ;)

October 13, 2021

Sales experience was very positive..we were kept informed about the availability situation but not pressured.. impressed by the knowledge of the technical staff that provided training More

by genevasile708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Trey, Logan
Oct 14, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Gene & Judy, thank you so much for taking your time to share such stellar feedback with us on behalf of Becca, Logan, Madison, & Trey - at Stevenson-Hendrick Mazda, the only pressure stays in our tires ;) We look forward to welcoming you again soon in Service for a visit just as impressive!

October 11, 2021

I was at the dealership on Saturday and Heather and Madison took excellent care of me. I had an issue with my battery and they needed a new one. Madison told me that my old one had a little bit of warr More

by Nicole Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon and Madison
October 11, 2021

Easy to choose Stevenson Hendrick Mazda when they accomplish everything they say they will do for you in a professional matter. I was allowed to take the vehicle on a test drive by myself, and test o More

by christensenjc5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy, Paul, madison, and Jared
October 11, 2021

These guys had Apple Car Play installed on my car and I am loving it. More

by dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and Kristen
October 11, 2021

My visit to Stevenson Hendrick Mazda was exceptional. Everyone, (Alex, Paul, Tracy and the service manager Jeremiah) were all true professionals. They made buying a new Mazda CX5 a delight More

by jward1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Paul, Tracy, Jeremiah
October 10, 2021

The easiest vehicle purchase ever made. Reggie was absolutely the best! Very polite and informative. I was not happy about having to buy a car after an accident. After the test drive of a CX-5 and how More

by Lori Block
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Williams and TJ
Oct 12, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Lori, thank you so much for taking your time to share absolutely the best feedback with us - your experience will always be as easy as your brand-new Mazda drives with Reggie & TJ at Stevenson-Hendrick Mazda! We look forward to seeing you again soon in Service for a visit just as accommodating!

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