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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
982 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 982 reviews

September 22, 2021

Awesome staff and good customer service. Great job servicing my car. Thorough and courteous. Highly recommend. More

by monteil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ, Cody, Trey
September 21, 2021

I have been using this dealership, since 2014, having bought two CX-5’s during that timeframe. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
September 21, 2021

Friendly, helpful, knowledgeable, and customer caring seems to be Stevenson Mazdas priorities. The facility is state of the art and maintained beautifully. The service reps know their business and are a More

by LoveMyMazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Trey
Sep 22, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Lovemymazda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Mazda Wilmington. Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2021

My encounter with the service department was very professional.trey was helpful in trying to get my car serviced More

by j7d8m9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
September 20, 2021

Very professional service for my car today. Thoroughly described what I need to get fixed. More

by patricia.meek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
September 19, 2021

Clean, spacious, knowledgeable workers and very courteous analyze my problems and advice what needs immediate attention More

by adegrammont
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Please don't hesitate to reach out if there's anything additional we can do for you. Adegrammont, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Mazda Wilmington.

September 18, 2021

Service department was friendly, helpful and pretty quick. Only disappointment was the complementary service promo included oil change, inspection and cleaning but the cleaning was not actually done. More

by Dan G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 20, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Dan, we're so pleased to know your experience with Trey was as quick as your Mazda drives! Thank you for sharing your appreciation with us for your complimentary Oil Change & Inspection; while we plan to expand in the future, our infrastructural limitations do not allow us to participate as a Mazda dealer with the cleaning services of that program. We look forward to welcoming you again soon!

September 17, 2021

The sales department was helpful when I was shopping for the Mazda 3. The service department is well organized and very professional, a real delight in the industry. More

by photojo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Thorpe, Heather Gagnon
Sep 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jo, at Stevenson-Hendrick Mazda, Alex & Heather always strive to ensure your experience is a much of a delight as your Mazda3 is to drive! We look forward to seeing you again soon in Service for a visit just as professional!

September 17, 2021

They’re so helpful, professional and friendly. I’m pleased with their service. I will be back! More

by French
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Cody, and others.
Sep 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

French, we're so pleased to know your experience with Royce, Heather, Cody, & our team is just as stellar as your Mazda drives! We look forward to welcoming you again soon in Service for a visit just as courteous!

September 17, 2021

Service center staff is always friendly and capable of answering any questions that I may have. More

by MJacintho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Sep 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Markle, at Stevenson-Hendrick Mazda, Heather & TJ know our cars as thorough as they know how to deliver just that stellar experience you & your Mazda deserve! :) We really appreciate you sharing such great feedback with us & look forward to seeing you again soon in Service!

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