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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
982 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 982 reviews

September 17, 2021

This was my first time leasing a Mazda CX-5 in NC, I had previously lived in NY. Leah, Jared and TJ made this one of the best experiences I have ever had at a dealership. They answered all my questions, kep More

by kane091
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Jared, TJ
Sep 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kane, no matter when your lease runs out, Leah, Jared, & TJ are always in on delivering just that unrivaled experience! We really appreciate you taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

September 17, 2021

Hendricks Stevenson Mazda was awesome Leah is a great sales associate she new he cars . . Jared was a great sales manager he gave me a great deal and did exactly what he said . It was very nice experien More

by basilskb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Jared. And Madison
Sep 18, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Basil & Amy, at Stevenson-Hendrick Mazda, Leah, Jared, & Madison know our cars as thorough as they know how to deliver just that awesome experience you & your Mazda deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you both again soon in Service!

September 16, 2021

Very courteous, professional, and substantive integrity and work ethic. I love visiting Mazda! Thank you!! More

by acrowe717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Trey, and Jill
Sep 17, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Acrowe717, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Mazda Wilmington. If you have any further questions, please don't hesitate to reach out!

September 15, 2021

Brought my car in on time for the appointment Heather checked me in and everything worked efficiently More

by Egjeglum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Trey
Sep 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Egjeglum, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

September 14, 2021

Heather was friendly and professional! The entire experience was pleasant! Look forward to visiting again! More

by Higginscarol70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Sep 17, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Higginscarol70, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

September 14, 2021

Heather was very helpful, friendly, and very professional! She answered all my questions and gave excellent service. while I am writing this I might as well also mention Parker and josh, my sale More

by naomi t.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather (service) salesmen (Josh and Parker)
Sep 17, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Naomi T., we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Stevenson-Hendrick Mazda Wilmington

September 13, 2021

Throughout the process the staff was great. I took car in for repairs. Decided on my own, not coerced in way to see whatbthey had available. Trey helped with an associate Joshua, who was great.. They had per More

by Karenberry418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Christianson, Alex, Trey
Sep 15, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Karen & Shane, thank you so much for sharing such great feedback with us on behalf of Trey, Josh, & Alex - the only pressure at Stevenson-Hendrick Mazda stays in our tires ;) We look forward to welcoming you again soon in Service for a visit just as accommodating!

September 10, 2021

Probably the best new car purchasing experience.Their Probably the best new car purchasing experience. Their follow up on promised add ons spot on Service great thanks Heather Above and beyond with oth More

by Bhammond1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald, Tracey Heather and I know I have forgotten a couple of others
Sep 15, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Bhammond1, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2021

This was my first visit for service. The staff was friendly, courteous and helpful. Sadly I was disappointed I had to wait 1 3/4 hours for my vehicle to be serviced. More

by Patfossett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather and Trey
Sep 09, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for your review and we sincerely apologize for your wait. I am very pleased to know the staff did such a great job. We look forward to our next opportunity to serve you again and make up some of that time!

September 07, 2021

Jeremiah Carson is a very professional person with fantastic customer service! We are a Honda user but We rather go with Jeremiah Carson that Honda dealer! Also Trey Sander very kind and efficient! More

by Lili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carson and Trey Sanders
Sep 08, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Lili, no matter the car, Jeremiah & Trey always strive to deliver just that experience above-the-bar! We really appreciate you taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

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