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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
982 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 982 reviews

September 01, 2021

Good service and friendly staff! Service was spot on and the waiting area was very comfortable. All in all a very good experience, highly recommended! More

by riktuin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Sep 03, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

At Stevenson-Hendrick Mazda, we always strive to deliver just that spot-on service & experience for when you & your Mazda go off-road! We really appreciate you taking your time to share such great feedback with us on behalf of Heather & look forward to seeing you again soon in Service!

September 01, 2021

They give the best service and always with a smile. They are always willing to go the extra mile. I wouldn’t go any place else! More

by krich3727@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Sep 03, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathleen, you couldn't have characterized our team any better - at Stevenson-Hendrick Mazda, we always strive to go the extra mile to ensure your smile! Thank you so much for sharing your feedback with us on behalf of Logan, Brian, Cody, & Heather. We look forward to welcoming you again soon in Service! :)

September 01, 2021

Excellent customer service. Heather in Service Dept. was terrific! She understood my service needs and they were taken care of efficiently and effectively. They were right on time for the promised delivery More

by Michael
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather G.
Sep 03, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael, at Stevenson-Hendrick Mazda, Reggie, Paul, & Heather know our cars as thorough as they know how to deliver just that excellent experience you & your Mazda deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you again soon in Service!!!

August 31, 2021

Everyone friendly and honest! Service dept got me in and out on time as promised. Parts dept also very helpful and honest. Provided expert advice on how to install a roof rack. Got a free appraisal. Would d More

by Agiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Alexandria, Harry
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Al, at Stevenson-Hendrick Mazda, we strive to always to have you out as promised & keep you in on just that customer-oriented experience! Thank you so much for sharing such stellar feedback with us on behalf of Trey, Alex, & Harry, especially of our team's character. We look forward to welcoming you again soon!

August 31, 2021

This is the BEST dealership in Wilmington! The service department is wonderful! Cody and Jeremiah are both so kind and always take care of my car. I know I can depend on them. I won’t take my car to anyon More

by Apittman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody and Jeremiah in the Service Dept.
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

At Stevenson-Hendrick Mazda, Jeremiah & Cody know our cars as thorough as they know how to deliver just the BEST experience you & your cars deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you again soon in Service!!!

August 31, 2021

Amazing service and staff… Heather and Jeremiah went the extra mile. I highly recommend Stevenson Hendrick Mazda of Wilmington!! You will not be disappointed.I give this a five star rating… More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather / Jeremiah
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Pam, at Stevenson-Hendrick Mazda, Heather & Jeremiah always go the extra mile to ensure just that customer care & your smile! We really appreciate you taking your time to share such amazing feedback with us & look forward to welcoming you again soon in Service!

August 31, 2021

I am really enjoying my 2021 Mazda CX-5. Parker was with us through the whole decision making and final purchase process. He is professional, knowledgeable, friendly and helpful. He even took the time for a More

by The Simko’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker, Tracy, Paul
Sep 02, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jeanette & George, at Stevenson-Hendrick Mazda, we always look forward to working with you every right, and left, turn of the way! Thank you so much for sharing such kind feedback with us on behalf of Parker, Tracy, & Paul. We look forward to seeing you both again soon when the third time's a charm! ;)

August 30, 2021

Timely, professional, easy to schedule, friendly staff. Every time I go. More

by mjobrien13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 31, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael & Darlene, we're so pleased to know that your experience with JT, Madison, Brian, Cody, Heather, & Trey is just as smooth as your brand-new Mazdas drive! We look forward to welcoming you both again soon in Service for a visit just as professional!

August 28, 2021

The people are great! They keep you aware of everything going on with your vehicle and try to make you feel at home while you wait. More

by Greenforyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Aug 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael, we're so pleased to know that your experience with Heather, Cody, Trey, & Logan is just as great as your brand-new Mazda drives! We always look forward to making you feel at home with our Stevenson-Hendrick Mazda family again soon!

August 25, 2021

Nick and heather were awesome! It is because of them that I will be buying my next car from here! More

by stowelltim79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick heather and alex
Aug 30, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Tim, we're so pleased to know your experience with Heather, Nick, Alex, & our team are as awesome as your Mazda! We really appreciate you taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Sales!

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