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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
981 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 981 reviews

July 14, 2021

Excellent experience buying a car here. From end to end Paul & Parker helped me purchase my first car. Both very genuine & not pushy. Walked me through very clearly on everything I needed to do. Overal More

by Luke Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Parker
Jul 17, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Darii, thank you so much for taking you time to share such excellent feedback on behalf of Paul & Parker. Although this is your first time, just that customer-oriented experience lasts for a lifetime with us at Stevenson-Hendrick Mazda! We look forward to welcoming you soon in Service for a visit just as transparent!

July 12, 2021

Josh was great. Didn't rush me through and everything went smooth. Great staff here. They go the extra mile to get you the best of everything. Highly recommend this dealership. They treat you like a frie More

by Lpicone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Paul
Jul 14, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Linda, we're so pleased to know your experience with Niko, Josh, Jared, Brian, Paul, & Madison is just as smooth as your brand-new Pearl drives ;) We really appreciate you taking your time to share the best feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!

July 08, 2021

The mechanics and sales people are the best I have ever work with. They know their job and know how to work with people. Jeremiah and heather are great. More

by Billyfchbcaol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather. Jeremiah
Jul 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Billy, Heather & Jeremiah know our cars as thorough as they know how to deliver the best experience you deserve! :) We really appreciate you taking your time to share such outstanding feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Service for a visit just as great!

July 07, 2021

Everyone was friendly super helpful and got my car repairs done so fast! They called as soon as my car was finished. They even gave me a coupon to cut the price down on replacing my brake pads! More

by Jenna03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Jul 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Jenna, thank you so much for taking your time to share such super feedback with us on behalf of Heather - at Stevenson-Hendrick Mazda, we always strive to give you a break ;) with low prices & just that highly unrivaled experience! We look forward to welcoming you again soon in Service for a visit just as courteous!

July 06, 2021

Friendly staff. Made going through the steps to buy a vehicle was hassle free any questions we had were answered by the employees. I have bought several cars in my lifetime and I believe Josh will be a g More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua C, Paul Ferrarese
Jul 13, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Debbie, thank you so much for taking your time to share such lovely feedback on behalf of Joshua & Paul with us - at Stevenson-Hendrick Mazda, we always step-up to deliver just that customer-oriented experience! We look forward to welcoming you & your Red again soon for Service just as smooth!

July 05, 2021

Thanks to Heather, who is the ultimate professional and a very knowledgeable service advisor. She was very prompt in getting me in and out with a service and state inspect. Always a pleasure and a very frien More

by jdbarbour3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jul 07, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

John & Martha, Heather knows our cars as thorough as she knows how to deliver just that ultimate experience you & your Mazda deserve! :) We really appreciate you taking your time to share such outstanding feedback with us & look forward to welcoming you again soon in Service for a visit just as attentive!

June 21, 2021

When there is a changing of the guards at a service center, it is easy to lose faith. However, I received terrific care and attention this spring in Wilmington at the Mazda dealership service center. More

by batsonmizliz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Little
Jun 29, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for taking your time to share such terrific feedback on behalf of Cody with us - at Stevenson-Hendrick Mazda, we never let our guard down on delivering just that customer-oriented experience! We look forward to seeing you again soon in Service for a visit just as attentive!

June 17, 2021

This is the first time I have purchased a Mazda and the first car purchased as a recent widow. The entire staff at Stevenson-Hendrick Mazda of Wilmington was friendly and helpful, but I mostly worked with More

by L.J.M. Wilmington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Thorpe, Madison McLane, Brian Davis, TJ Tate
June 15, 2021

The staff is great. Jessica Robbins our sales consultant and Paul Ferrarese the finance Director were very helpful, honest and accommodating to meet our needs. More

by wmhorton314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Robbins and Paul Ferrarese
Jun 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Bill, thank you so much for taking your time to share your kind feedback on behalf of Jessica & Paul - we couldn't create just that customer-oriented experience without such great customers like you! We look forward to seeing you soon in Service for a visit just as transparent & accommodating!

June 13, 2021

Cody went above and beyond to advise me with the service needed for my vehicle and having my vehicle ready in a timely manner! Thank you. More

by kfcollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Little
Jun 16, 2021 -

Stevenson-Hendrick Mazda of Wilmington responded

Kelli, thank you for sharing such outstanding feedback with us at Stevenson-Hendrick Mazda - Cody Little is Big on always going above & beyond for customers like you! We look forward to seeing you again soon in Service for a visit just as accommodating!

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