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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
1,031 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 460 service reviews

January 28, 2026

Royce and Brian have always taken exceptional care of me. They are always easy to work with. More

by Snapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce and Brian
Jan 31, 2026 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for your review, our team genuinely appreciates it!!

December 23, 2025

I had an excellent experience during my service appointment for an oil change. From check-in to completion, the staff was friendly, professional, and efficient. Everything was explained clearly, th More

by alexsisruiz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Chris, Rece, Joe, Brian, Jill, Alexa
Dec 30, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

Alexsis, thank you so much for sharing your experience with us about our Service team! We are happy to hear that you found them to be friendly, professional, efficient and everything was taking care of in a timely manner! We hope to welcome you back again in the future! 🙂

July 28, 2025

I am from out of state and called to see if they can check my battery real quick bc I was having issues. Both the service people told me over the phone it would be 7 days until they can get me in to che More

by beckerh1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Jul 29, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

We would like the opportunity to address your concerns. Please reach out to us directly at (910) 350.1650 and ask for Brian Davis when you have a chance. The phone number that was written down looks to be incorrect. Thank you, and we look forward to hearing from you.

April 10, 2025

I had a great experience getting my CX-5 serviced with Trey and the team! They were speedy, professional, knowledgeable, and friendly. I would recommend that anyone get their vehicle serviced at Stevenson More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey, Kyle, Aidan
Apr 14, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much Alex for sharing with us about your Service visit! We are happy to hear that Trey and our team were speedy, professional, knowledgeable & friendly! We hope you are loving your CX-5 and we look forward to welcoming you back soon! :)

March 20, 2025

Had a gas cover problem and they got it open for me and then quickly got an appt set to replace the faulty door More

by Papefred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden and service manager
Mar 23, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you, Fred for sharing your experience with us about your Service visit! We are happy to hear our team got your vehicle taken care of quickly! We look forward to welcoming you back in the future! :)

March 19, 2025

Great service Department and very easy to work with. Never any issues that are not fixed correctly More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Mar 22, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

Ed, thank you for sharing your experience with us about Trey and our Service team! We are happy to hear that we are easy to work with and get the job done! We look forward to welcoming you back soon! :)

February 05, 2025

I just bought my third car from Royce because he’s a wonderful salesman. Love him and love this dealership! More

by Citygirl820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce and Trey.
Feb 10, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much, Colleen, for sharing your experience with us about Royce, Trey and our team! We are happy to hear you are a loyal customer and we look forward to continuing serving you for years to come! We look forward to seeing you again soon! :)

January 23, 2025

Stevenson Hendrick Mazda has a great staff. I took my Mazda CX 5 in for an oil change and state inspection recently. They took care of all my car’s needed maintenance and kept me informed ev More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden, Kyle
Jan 24, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

Thank you so much for sharing your experience with us about Aidan, Kyle and our Service team! Thank you for your business and we look forward to welcoming you back for another Service visit soon! :)

January 15, 2025

I have Been coming to Stevenson-Hendrick Mazda for a while and they have always been nothing short of amazing! Especially Aiden who has always taken great care of my needs and leaves me with great under More

by koontznatasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Jan 18, 2025 -

Stevenson-Hendrick Mazda of Wilmington responded

Natasha, thank you for sharing your experience with Aidan and the rest of our Service Team! We are happy to hear that Aidan has always taken care of all your needs and explained everything clearly. We look forward to seeing you again soon for another stellar visit! :)

September 23, 2024

Timely and dependable service. All teammates were helpful and answered the questions I presented to them. More

by portcitypirate9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Sep 29, 2024 -

Stevenson-Hendrick Mazda of Wilmington responded

Manny, we're so pleased to know your experience with Tracy, Jared, Madison, Aidan, Kyle, & Trey is as timeless as your brand-new CX-5 drives;) We look forward to welcoming you again soon in Service for a visit just as dependable!

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