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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,078 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,078 Reviews of Stevenson-Hendrick Toyota Jacksonville

August 30, 2022

absolutely the worse dealership I've ever been to. I've been waiting 5 months for a tundra just so the mark the price up and say they now add lojack 1500 smh. then Doug told me I have to buy the warra More

by crisz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Anthony, Douglas Donnelly, Charles Peyton, Kevin Joyner, Amer Amer
Sep 02, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Crisz, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. We would like the opportunity to address your concerns. Please reach out to us directly at (910) 937-1555 when you have a chance. Thank you, and we look forward to hearing from you. George Popajohn General Manager Cell 910-232-7936

August 29, 2022

We’ve been with Stevenson, now Stevenson-Hendrick, for over 20 years and purchased seven vehicles from them over the years. The service has been consistently high in quality. We’re very pleased with this More

by J S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Kami Eckles, Sherry Blake, Brian Bess, Matthew Morrissey, Jason Durkaj
Sep 01, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

J S, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville. Thanks again for the recommendation, and have an amazing day! George Popajohn General Manager Cell 910-232-7936

Sep 01, 2022 -

J S responded

Thanks Mr. Popajohn! We appreciate you and Stevenson-Hendrick Toyota, and we want to continue our long-lasting relationship. But please see what you can do to lift our consumer voice to corporate levels to ensure they understand the high stakes in their support of political actions that either do or do not support democracy, freedom and social justice. Our democracy is at risk now and action needs to be taken at all levels, especially corporate, to stand up for American values and global cooperation. All the best to Stevenson-Hendrick Toyota!

August 27, 2022

I want to say my experience with George Popajohn & Allen Slider has been a very good experience. They went above & beyond with their customer service. I highly recommend their professionalism & service. More

by Drennence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Kami Eckles, Allen Sluder
Aug 30, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Drennence, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! George Popajohn General Manager Cell 910-232-7936

August 27, 2022

I have always had a positive experience at Stevenson-Hendrick. They are professional and curious. More

by Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Morrissey
Aug 30, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Rav4, thank you for your kind review; we are happy to pass along your comments to the team here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

August 27, 2022

Fantastic service from Martin at Stevenson Toyota. Will definitely be back for a second car. More

by Zomg9117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Urquizo
Aug 30, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Zomg9117, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! George Popajohn General Manager Cell 910-232-7936

August 25, 2022

It was a pleasure doing business with Stevenson Hendrick. We worked with Allen Sluder on the purchase of our new vehicle and he made the purchase easy! He was very attentive to details and made sure we were More

by ksandlin34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Aug 27, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Ksandlin34, we are very happy to have provided you with such a positive experience! George Popajohn General Manager Cell 910-232-7936

August 20, 2022

Good service. Very attentive and helpful. Kelvin helped my dad get into a vehicle. Thanks. More

by sgtrubirosa
Recommend Dealer
Yes
Employees Worked With
Kelvin Newcomb
Aug 24, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Sgtrubirosa! We're so happy we were able to help you out! George Popajohn General Manager Cell 910-232-7936

August 20, 2022

Great people. Friendly service. Very helpful. Would highly recommend to anyone looking for a new or used car. More

by ARClavijo212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Newcomb
Aug 24, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Arclavijo212, thank you for taking the time to leave a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy we could meet your expectations! George Popajohn General Manager Cell 910-232-7936

August 19, 2022

Very nice and clean. Made the experience of buying a car pretty good. Willing to work with us. More

by Katelynwallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Aug 23, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Katelynwallace, thank you for your kind review; we are happy to pass along your comments to the team here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

August 18, 2022

Although I did not end up purchasing for this dealership, the sales lady I spoke with, Brooklyn, was very kind in my time of hardship. I would recommend this dealership to anyone. Thank you so much for your More

by robingracejohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooklyn Pulliam
Aug 21, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Robingracejohnson, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! George Popajohn General Manager Cell 910-232-7936

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