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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,089 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,089 Reviews of Stevenson-Hendrick Toyota Jacksonville

November 30, 2021

Tom Hines was very helpful, courteous and knowledgeable for my Toyota RAV4 purchase. I will proudly recommend Stevenson-Hendrick Toyota in Jacksonville to my friends and family. More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Tom Hines
Dec 02, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Rose, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Toyota Jacksonville. George Popajohn General Manager Cell 910-232-7936

November 23, 2021

Went in looking to appraise my current vehicle and ended up walking out with my dream vehicle. I worked with Brooklyn and Aaron!! What amazing car salesperson. Made sure to make us feel comfortable the whol More

by Laken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooklyn P, Aaron Prescott
Nov 25, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Laken, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Toyota Jacksonville.

November 03, 2021

Easy to work with Knowledgeable sales person. Aaron did a great job and worked in a timely manner More

by Jpearson12309
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Prescott, Jesse Vigneault
Nov 05, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Jpearson12309, thank you for your kind words and this wonderful review! Aaron Prescott really cares about his customers! Thank you again for the great review! George Popajohn General Manager Cell 910-232-7936

October 26, 2021

I had my disabled 2010 Prius that I purchased at a small independent dealer towed here hoping the issue would be taken care of under recall and it was…100%! The folks at Stevenson-Hendrick even took care o More

by bhptail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Durkaj
Oct 27, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Bhptail, we are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville!

October 25, 2021

Jordan was excellent! Very attentive, answered all our questions, very personable. The dealership was clean and inviting and everyone seemed to enjoy their work and interacting with the customers. More

by waterway108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Jackson, Jesse Vigneault
Oct 27, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Waterway108, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Toyota Jacksonville.

October 19, 2021

We have purchased all of our vehicles from Stevenson-Hendricks Toyota. They are absolutely amazing. Their sales team will spend as much time as necessary to fulfill your wishes. The service de More

by Gypsy Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha in Service , George Popajohn, Brian Bess
Oct 21, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Gypsy Rose, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Toyota Jacksonville.

October 11, 2021

My wife and I hade a truly amazing experience buying our new Sienna from this team! Jay, the sales manager kept me well informed of the progress and was genuine and friendly the entire time. Tahseen, Doug a More

by Paul F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amer, George Popajohn, Jay Anthony, Douglas Donnelly, Charles Peyton, Tahseen Muhammad, Amer Amer
Oct 12, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Paul F., we're so glad that we were able to go above and beyond your expectations!

October 07, 2021

Great customer service and a great sales staff , couldn’t be happier with my experience, Bradlee Pratt is top notch s well as their finance team , highly recommend them to anyone looking for a new car More

by Chadbrown1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Bradlee Pratt
Oct 08, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Chadbrown1977, it's experiences like yours that really keep us motivated!

October 01, 2021

Great job getting my new car, just the way I wanted it. Tom was outstanding! He listened to my needs and took care of everything. More

by Apizzaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hines
Oct 02, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Apizzaman, thank you for sharing your positive experience!

September 27, 2021

Outstanding Customer service Mr.Payton. Service was quick and understood my wants in a car More

by AINTNOSUNSHINE2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Peyton
Sep 28, 2021 -

Stevenson-Hendrick Toyota Jacksonville responded

Aintnosunshine2007, it's experiences like yours that really keep us motivated! CJ Peyton is really focused on helping his customers! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! George Popajohn General Manager Cell 910-232-7936

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