Back

Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,085 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

Directions

By Type

1,085 Reviews of Stevenson-Hendrick Toyota Jacksonville

January 21, 2020

My experience at Stevenson-Hendrick Toyota was rewarding. My experience at Stevenson-Hendrick Toyota Jacksonville, was rewarding and pleasing. The mechanics and customer service support at this dealership is More

by divabrown3854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Durkaj
Jan 22, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Divabrown3854, we're so glad that we were able to go above and beyond your expectations!

January 20, 2020

Only had a tire rotation was in and out pretty quickly hope the oil change and tire rotation next visit is in a timely manner More

by dalton.lee73
Recommend Dealer
Yes
Employees Worked With
Kami Eckles, Brittany Bryant
Jan 21, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Jan 22, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 09, 2020

Professional and courteous experience employees. we were very pleased with our experience with Stevenson-Hendrick Toyota. from the start with Richard to Tom Hines and employees in finance and service More

by jgarrett10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Tom Hines
Jan 10, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the awesome feedback! You're right, Richard and Tom are an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 06, 2020

Sales staff done a wonderful job explaining products. Jeff Woods done a wonderful job as well. First brand new vehicle but third from Hendricks. Great work More

by dannydean5050
Recommend Dealer
Yes
Employees Worked With
Steven Kirchhoff, Jeffery Woods
Jan 06, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 06, 2020

Dealership went above and beyond to help me get a new car. This was my first car purchase and they helped me navigate all the paperwork with ease. More

by Tmbrtt
Recommend Dealer
Yes
Employees Worked With
Jay Anthony, Douglas Donnelly, Tom Hines
Jan 06, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 03, 2020

Toyota has great service and they do it in a timely manner. Brittany was very helpful and was nice as I was waiting for my truck to be serviced. More

by DC1892
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Jan 06, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 02, 2020

Great Service from a Great Dealership This place really takes care of you and the customer service is superb. My wife has a 2012 Lexus RX350 and we get is serviced here whenever we can. Es More

by lgarodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Eckles
Jan 02, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 02, 2020

Service with a smile. I really do not like going to most service departments, but it different at Stevenson. The people actually care about my vehicle and time. They really More

by GARMISTEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Jan 02, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Stevenson-Hendrick Toyota's Service Department. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 02, 2020

Super fast maintenance service! I showed up without an appointment and they fit me right in. Only waited about 30 minutes and was back on my way! More

by Cjp
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Jan 03, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Stevenson-Hendrick Toyota Jacksonville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

January 01, 2020

No pressure straight answers and willingness to ensure clarity of transaction. From Becky exchange specialist who knew the product, Tom Hines sales consultant who was very cordial and helpful, Jesse Vigne More

by Patriotwilliam
Recommend Dealer
Yes
Employees Worked With
Becky exchange specialist, Jesse Vigneault finance manager , Tom Hines
Jan 03, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

...
76
...