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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.8
964 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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964 Reviews of Stevenson-Hendrick Toyota Jacksonville

February 12, 2018

Amazing Customer service was outstanding the moment I walked in, was led inside, sat down and went straight into. Overall, just a great experience as first ti More

by E_butciaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tera Malone, Bob McMillan
Feb 13, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to Stevenson Toyota with any questions or future auto needs as we are always here to help. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

February 08, 2018

Awesome experience Our sales associate Tara Malone was awesome! By far the best experience I have ever had at a dealership. I will Recommend Tara and the Stevenson team More

by Brandimcdonald87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tera Malone
Feb 09, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your great feedback and recommendation! I will share this with Tara and the team. Thank you for being one of Stevenson Toyota’s fantastic customers. Warm regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

January 22, 2018

LOVE my TRD Premium 4RUNNER I so enjoy using this dealership & seeing everyone who works here. They have a great customer service & sales team! I always feel welcome every time I More

by Maleficent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Castaneda (Excellent Service), Ray Calhoun, Drew Malgadey, Kelly Staples, Jasent Jurgensen
Jan 23, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. We will be sure to pass along your praises to Drew, Edwin, and the rest of Stevenson Toyota’s team. Until next time, drive safe! Warm regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

January 11, 2018

Super Appreciative I would like to personally thank Tera in a awesome job on helping me achieve and purchase the vehicle i love Without her none of this was possible More

by Bufu82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tera Malone
Jan 12, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the nice review. I'll be sure to pass your thanks on to Tera. Please feel free to call or visit Stevenson Toyota if there's anything else we can do to help you. Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

January 03, 2018

2018 Tundra 4X4 CrewCab Limited Great experience with T, very professional, polite and knowledgeable. The additions I added to the truck were completed as promised and on time. T was More

by Kenjgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T Muhammad
Jan 04, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

It is wonderful to hear that our staff at Stevenson Toyota was able to provide you with a great experience. We really appreciate this feedback and we will share it with them. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

January 03, 2018

The most wonderful experience. Our experience with our Dealer Sherry Blake was a fresh of breath air. Not at all pushy. All around excellent person. Waited until we chose a car. Ver More

by DARLENE CLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jan 04, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Darlene and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at Stevenson Toyota! Sherry is a great asset and we're thankful to have her on our team. We appreciate your business! Warm regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

January 03, 2018

Awesome!! T was an awesome salesman. He did absolutely everything he could to get us what we wanted and gave us all options! At first when we weren’t approved h More

by Devonrudderham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T Muhammad
Jan 04, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the positive feedback. It is great to hear that T took your satisfaction seriously and made sure you got exactly what you wanted. Please don’t hesitate to contact or visit Stevenson Toyota if you need anything else. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

January 02, 2018

Starting 2018 with a 2018 Awesome Highlander Limited from St I had the best sales experience with T. He gave us the best deal within a reasonable time period of less than 2 hours and I love my new SUV! More

by GingerG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T Muhammad
Jan 03, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for this review, Ginger. We are very pleased to hear that T was able to provide you with such an excellent car buying experience. We are glad to hear you are loving your new SUV. If you need anything else in the future please feel free to come back and visit Stevenson Toyota anytime! Warm regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

January 02, 2018

Fantastic Tera Is very friendly and so easy to work with! She made us feel very confident about our purchase and was very knowledgeable! Bob was also fantastic More

by Ashleydzen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tera Malone, Bob McMillan
Jan 03, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for your outstanding review, Ashley! I’m happy to hear that you left Stevenson Toyota feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

December 30, 2017

Excellent service! This dealership provided excellent service without pressuring us. Our salesman was knowledgeable and all staff members were courteous and well informe More

by Romeo&Juliet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McMillan, T Muhammad
Jan 02, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your kind review, Romeo and Juliet! It's wonderful to hear that our staff at Stevenson Toyota was able to provide you with such an excellent customer service! Please feel free to call or stop by if there is anything else we can do to help you. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

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