
Stevenson-Hendrick Toyota Jacksonville
Jacksonville, NC
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1,085 Reviews of Stevenson-Hendrick Toyota Jacksonville
Quick service! The service center provided Quick and reliable service! They were able to get my car in and out within 30min! I am completely satisfied and I will ret The service center provided Quick and reliable service! They were able to get my car in and out within 30min! I am completely satisfied and I will return for future service. More
Pleasant Overall great experience as always. Employees are friendly and accommodating. Waiting area is comfortable and has coffee available which helps to pass Overall great experience as always. Employees are friendly and accommodating. Waiting area is comfortable and has coffee available which helps to pass the time when waiting for my vehicle to be finished with service. More
Cautionary Tale I went in for tire rotation and oil change. Those were taken care of to my satisfaction. However (and this is a BIG However) for some unexplainable re I went in for tire rotation and oil change. Those were taken care of to my satisfaction. However (and this is a BIG However) for some unexplainable reason my automatic lights were turned off by the mechanic, and unknown to me. I realized their error at 8:30 last night when I was driving through an intersection and almost hit because I was not visible without lights! This mistake is unacceptable and I hope and pray this doesn’t happen to anyone else and possibly end in a fatal accident. More
Service rendered Was there for an oil change, etc. good job and nice people. I will be bringing my car back again for the same service. The young lady took us to t Was there for an oil change, etc. good job and nice people. I will be bringing my car back again for the same service. The young lady took us to the mall while they worked on my car. They called when the car was ready and they picked me up. More
Highlander Purchase Happy with overall experience. We are enjoying the new Highlander. We are still learning all the features. We are loyal Toyota owners. Had an ‘02 Aval Happy with overall experience. We are enjoying the new Highlander. We are still learning all the features. We are loyal Toyota owners. Had an ‘02 Avalon for 17 years and also have an 06 Tundra. More
I’m happy Every part of the experience was pleasurable If I could afford a tundra I’d go back and buy another vehicle today I would recommend Every part of the experience was pleasurable If I could afford a tundra I’d go back and buy another vehicle today I would recommend More
Buying new vehicle Sale person and finance staff worked with us to get what we wanted at the price we wanted. Great selection of vehicles to chose from. Sale person and finance staff worked with us to get what we wanted at the price we wanted. Great selection of vehicles to chose from. More
Still waiting for a licence plate my temp plate expired on sept 1......Dealer says soon..... Unexceptable Since switching from Stevenson my whole dealer experience has changed and no my temp plate expired on sept 1......Dealer says soon..... Unexceptable Since switching from Stevenson my whole dealer experience has changed and not for the better...... More
Awesome experience All staff was exceptionally friendly and helpful. Drew was extremely helpful, was not over aggressive or pushy to try and make a sale. He cares abou All staff was exceptionally friendly and helpful. Drew was extremely helpful, was not over aggressive or pushy to try and make a sale. He cares about the customer experience and satisfaction. Love the kids play area as well. There were several others that helped, sorry I don't remember their names. More
Amazing- Friendly- Family Love the Hendrix Toyota Family great people! Chris and Drewand T awesome.. They did every possible to make it easy for me and great time. Love the Hendrix Toyota Family great people! Chris and Drewand T awesome.. They did every possible to make it easy for me and great time. More