
Stevenson-Hendrick Toyota Jacksonville
Jacksonville, NC
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1,085 Reviews of Stevenson-Hendrick Toyota Jacksonville
12 month service for RAV4 Used the express service. Very fast and dependable. Very pleased with service. Fantastic service rep. Very smart and informative. Highly recomme Used the express service. Very fast and dependable. Very pleased with service. Fantastic service rep. Very smart and informative. Highly recommend the service dept at Stevenson-Hendrick. More
Awesome Service Sherry was extremely helpful and knowledgeable. She made recommendations to my concerns. I would continue to have her as my service rep. Thank you fo Sherry was extremely helpful and knowledgeable. She made recommendations to my concerns. I would continue to have her as my service rep. Thank you for your service. More
Very easy to deal wy I highly recommend Tom at Stevenson-Hendrick Toyota. It was an easy and smooth transaction from start to finish. I was in and out in under 2 hours. I highly recommend Tom at Stevenson-Hendrick Toyota. It was an easy and smooth transaction from start to finish. I was in and out in under 2 hours. More
Two BIG thumbs up!!! Kami has been my service advisor for over four years and has always been straight forward, thoughtful and considerate of my needs. Going above and bey Kami has been my service advisor for over four years and has always been straight forward, thoughtful and considerate of my needs. Going above and beyond of what is needed for service, to even coming up with ideas that better serve my vehicle needs. More
After the sale I brought my car in for a oil change, tire rotation and vehicle inspection. The service department is top notch professionals. They give personal att I brought my car in for a oil change, tire rotation and vehicle inspection. The service department is top notch professionals. They give personal attention to each customer as if we were the only person there. There is another Toyota dealership that's closer to where I live but I travel the extra distance because they go the extra mile in their customer service. More
Always friendly Very helpful, does not try to pressure you on the service, will advise and lets you decide. He even checked on my vehicle while being serviced due to Very helpful, does not try to pressure you on the service, will advise and lets you decide. He even checked on my vehicle while being serviced due to he figure it was taking to long. T al taking my GMC truck to them now. very clean place and I can relax. More
Excellent!! I would highly recommend Stevenson Hendrick Toyota in Jacksonville! Chris Lyles is/always my service advisor and wouldn’t ask for anyone else! He’s ve I would highly recommend Stevenson Hendrick Toyota in Jacksonville! Chris Lyles is/always my service advisor and wouldn’t ask for anyone else! He’s very friendly and nice. Chris also ensures that I get the answers to all my questions! More
Awesome customer service Brittany is one of the best service representatives I have met at Stevenson Toyota. Friendly, polite and willing to help you with any question you mig Brittany is one of the best service representatives I have met at Stevenson Toyota. Friendly, polite and willing to help you with any question you might have. She is awesome!! More
Above and beyond We worked with George Popajohn-General Manager and had an incredibly positive experience. He was professional, attentive, responsive, provided prompt We worked with George Popajohn-General Manager and had an incredibly positive experience. He was professional, attentive, responsive, provided prompt and timely follow-up, and kept us informed. Doug Donnelly handled our day of purchase and was very courteous. The finance manager was a hoot and a no pressure guy. This dealership substantially exceeded our expectations. Please go there for your next car purchase as you will not be disappointed. More
POSITIVE EXPERIENCE WE WORKED WITH DOUGLAS DONNELLY AND BENJAMIN LATHAM, TWO TOP NOTCH GUYS. WE ACTUALLY BOUGHT TWO CARS FROM THEM WITH IN 2 MONTHS. ONE USED AND ONE NEW. WE WORKED WITH DOUGLAS DONNELLY AND BENJAMIN LATHAM, TWO TOP NOTCH GUYS. WE ACTUALLY BOUGHT TWO CARS FROM THEM WITH IN 2 MONTHS. ONE USED AND ONE NEW. THESE GUYS ARE GENUINE AND BOTH PUT IN ALOT OF TIME INTO SHOWING US CARS AND PROVIDING INFORMATION. THIS BY NO MEANS WAS A DIFFICULT PROCESS. I WILL CONTINUE TO USE STEVENSON FOR MY SERVICES AND WILL CONTINUE TO CONFIDENTLY REFER THIS DEALERSHIP TO FRIENDS. More