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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,085 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,085 Reviews of Stevenson-Hendrick Toyota Jacksonville

September 04, 2019

12 month service for RAV4 Used the express service. Very fast and dependable. Very pleased with service. Fantastic service rep. Very smart and informative. Highly recomme More

by d johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Howard
Sep 04, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

D, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. Thank you for choosing Stevenson-Hendrick Toyota! We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

September 04, 2019

Awesome Service Sherry was extremely helpful and knowledgeable. She made recommendations to my concerns. I would continue to have her as my service rep. Thank you fo More

by Hey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Sep 04, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your great review! We're glad to have Sherry on our team and that we could provide you with a positive experience. Thank you for choosing Stevenson-Hendrick Toyota! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Sep 10, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your great review! We're glad to have Sherry on our team and that we could provide you with a positive experience. Thank you for choosing Stevenson-Hendrick Toyota! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

September 02, 2019

Very easy to deal wy I highly recommend Tom at Stevenson-Hendrick Toyota. It was an easy and smooth transaction from start to finish. I was in and out in under 2 hours. More

by MarineE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Steve St. Denis
Sep 04, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. Thank you for choosing Stevenson-Hendrick Toyota! We hope to see you again in the future. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Sep 06, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. Thank you for choosing Stevenson-Hendrick Toyota! We hope to see you again in the future. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 19, 2019

Two BIG thumbs up!!! Kami has been my service advisor for over four years and has always been straight forward, thoughtful and considerate of my needs. Going above and bey More

by chrisitan
Recommend Dealer
Yes
Employees Worked With
Kami Eckles
Aug 20, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We appreciate your input, Christian. We're glad to hear that you are consistently impressed with the service we offer here at Stevenson-Hendrick Toyota. If there is anything more we can do for you please come back and see us any time! Take care! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

April 19, 2019

After the sale I brought my car in for a oil change, tire rotation and vehicle inspection. The service department is top notch professionals. They give personal att More

by TheBakers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sisco
Apr 22, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 30, 2019

Always friendly Very helpful, does not try to pressure you on the service, will advise and lets you decide. He even checked on my vehicle while being serviced due to More

by Gomer34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lyles
Apr 01, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Stevenson-Hendrick Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Apr 05, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Gomer34, we are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville!

February 01, 2019

Excellent!! I would highly recommend Stevenson Hendrick Toyota in Jacksonville! Chris Lyles is/always my service advisor and wouldn’t ask for anyone else! He’s ve More

by Kimberly Brookshire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lyles
Feb 07, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Kimberly, Thank you very much for the kind words abut Chris. He does a great job for us and his customers! George Popajohn General Manager Cell 910-232-7936

September 11, 2018

Awesome customer service Brittany is one of the best service representatives I have met at Stevenson Toyota. Friendly, polite and willing to help you with any question you mig More

by 17trdpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Drew Malgadey, Jesse Sisco, Robert Henderson, Kami Eckles, Christopher Lyles, Brittany Bryant
Sep 11, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

September 11, 2018

Above and beyond We worked with George Popajohn-General Manager and had an incredibly positive experience. He was professional, attentive, responsive, provided prompt More

by ellen2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Jasent Jurgensen, Douglas Donnelly
Sep 11, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

August 26, 2018

POSITIVE EXPERIENCE WE WORKED WITH DOUGLAS DONNELLY AND BENJAMIN LATHAM, TWO TOP NOTCH GUYS. WE ACTUALLY BOUGHT TWO CARS FROM THEM WITH IN 2 MONTHS. ONE USED AND ONE NEW. More

by JOJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Benjamin Latham
Aug 27, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know they went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

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