Stevenson-Hendrick Toyota Jacksonville

Amazing Customer Service! Today we walked into Hendrick/Stevenson Toyota to trade in my sons used 2007 Toyota for a 2018 Toyota Tacoma TRD PRO. Our son leaves for the Marine Co Today we walked into Hendrick/Stevenson Toyota to trade in my sons used 2007 Toyota for a 2018 Toyota Tacoma TRD PRO. Our son leaves for the Marine Corps in 13 days and we wanted to help him to start establishing his credit. Doug was so helpful and helped us to get the vehicle we wanted and at the right price. Our son is in love with his truck. We have always been a Toyota Family and will continue to be far into the future. Thanks Doug! More

Satisfied customer Everyone we dealt with at Stevenson Toyota was friendly, professional and courteous. Would definitely recommend them! Very happy with our new car too. Everyone we dealt with at Stevenson Toyota was friendly, professional and courteous. Would definitely recommend them! Very happy with our new car too. Two thumbs up. More

Over the Top Help! I just have to commend the whole team and most of all Doug Donnelly and the Management team that worked our deal for 7 hours straight. We had a whole I just have to commend the whole team and most of all Doug Donnelly and the Management team that worked our deal for 7 hours straight. We had a whole tram of amazing people going back and forth with Toyota to get us in the Sequoia that we wanted. Even after Struggling with the bank they NEVER stopped. Doug told us he WAS getting us in the truck and he DID! Huge shout out to George P as well who took over our Finance guys office to make the deal go through. Can we say yay for under our budget and a top of the line sequoia? Thank you all so very much this is our Third vehicle we have bought from Stevenson and will continue to come back even when trading in an already new 17 Highlander they have us everything they deserved. More

Wife Happy Wife went to a dealership in town to buy a truck not at Stevenson. Dealer told her about the truck. I stopped in to see what she was buying and the de Wife went to a dealership in town to buy a truck not at Stevenson. Dealer told her about the truck. I stopped in to see what she was buying and the dealer stopped talking to her and only talked to me. We left and she said she would not get anything from there. Went to Stevenson after dinner and Doug approached us and I told him wife was buying a truck and he sold her one. Great experience for her and I just walked around and looked at new cars while they did paperwork. She did let me drive it home but that has been it. Thanks Doug and glad we went with Toyota. More

Professional conduct smooth process Very professional and respectful staff very smooth process in obtaining finance Sherry was awesome she got me the vehicle I was looking for with ease Very professional and respectful staff very smooth process in obtaining finance Sherry was awesome she got me the vehicle I was looking for with ease More

Great overall experience with buying our first van While in the market for our first minivan we visited Doug and Stevenson Toyota. He was very helpful and informative, without being pushy. He answered While in the market for our first minivan we visited Doug and Stevenson Toyota. He was very helpful and informative, without being pushy. He answered all of our questions, was extremely patient, and overall made the experience enjoyable. We ended up with a van we love and have been needing for a while. More

Great dealership service I purchased a genesis coupe and went through Doug. He made this experience easy and was extremely informative through the whole process of buying the I purchased a genesis coupe and went through Doug. He made this experience easy and was extremely informative through the whole process of buying the car. More

Excellent! Tara did an excellent job. She is extremely patient and knowledgeable. I was pretty impressed how much she knew about my Tacoma, as I’ve been to sever Tara did an excellent job. She is extremely patient and knowledgeable. I was pretty impressed how much she knew about my Tacoma, as I’ve been to several dealerships and they did not know as much information. Tara worked extremely hard to make me happy. Management was also very prompt and hard working. The cherry on top was that once the deal wasn’t final Tara had pulled my vehicle under he awning so I wouldn’t have to look at it in the rain and al the stickers were off before I was done with the deal!! More

Car Buying experience Douglas was super friendly and approachable. He made the car buying experience very easy, smooth and was knowledgeable about the Toyota brand. He was Douglas was super friendly and approachable. He made the car buying experience very easy, smooth and was knowledgeable about the Toyota brand. He was more than willing to go the extra mile to make my wants and needs as a customer met. More

Professional Staff /Experience I recently purchased a Tundra Limited form Mr. Donnelly and staff. From the first phone call to the final pickup I was satisfied with the quality of I recently purchased a Tundra Limited form Mr. Donnelly and staff. From the first phone call to the final pickup I was satisfied with the quality of help offered by Doug and Richard at Stevenson. The experience of purchasing a truck from them was fine. I would recommend anyone who is in the market for a new vehicle to consider doing so through them. Unlike most car sales experience they listened to what I needed in a truck and they delivered. In conclusion, they were the only dealership that offered both lifetime warranties on Power train, Gear, Bumper / Bumper. In my research no other dealer and or brand offered this option. More