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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,084 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,084 Reviews of Stevenson-Hendrick Toyota Jacksonville

June 09, 2018

Great overall experience with buying our first van While in the market for our first minivan we visited Doug and Stevenson Toyota. He was very helpful and informative, without being pushy. He answered More

by Shpeak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly
Jun 11, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your review and for choosing Stevenson Toyota. I'm happy that you enjoyed your purchase experience working with Doug. Enjoy your new van! Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

June 01, 2018

Great dealership service I purchased a genesis coupe and went through Doug. He made this experience easy and was extremely informative through the whole process of buying the More

by Shawking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Jasent Jurgensen, Douglas Donnelly
Jun 04, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to review your experience with Stevenson Toyota. I am very pleased to hear that Doug made your purchase experience pleasant. Please let us know if you need help or information about anything to do with your car. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 30, 2018

Excellent! Tara did an excellent job. She is extremely patient and knowledgeable. I was pretty impressed how much she knew about my Tacoma, as I’ve been to sever More

by Kimbehrlyann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Anthony, Tera Malone
May 31, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Kimbehrlyann, I really appreciate you being so kind as to write this review about your experience at Stevenson Toyota. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Tara provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Kind regards. George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 29, 2018

Car Buying experience Douglas was super friendly and approachable. He made the car buying experience very easy, smooth and was knowledgeable about the Toyota brand. He was More

by NickyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Calhoun, Douglas Donnelly
May 29, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for recognizing your experience at Stevenson Toyota, Nicky! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. I will share this with Douglas. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 28, 2018

Professional Staff /Experience I recently purchased a Tundra Limited form Mr. Donnelly and staff. From the first phone call to the final pickup I was satisfied with the quality of More

by Hail Mary SF Charters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Douglas Donnelly
May 29, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the feedback and recommendation! We are happy to hear of your positive experience at Stevenson Toyota, and we are grateful you chose us for your automotive needs. Enjoy your Tundra! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 26, 2018

New Toyota iM I walked in expecting a used car and ended up leaving with a brand new one! Fantastic atmosphere. I’ve been to dealerships all over the country. Steve More

by Brian_Ginter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T Muhammad, Sherry Blake
May 28, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for taking the time to leave us this awesome review, Brian! At Stevenson Toyota, we take guest feedback seriously and are proud to see that you drove away happy in your new car. If you have any questions about your purchase, please reach out to us. Thanks, again! Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 25, 2018

Great experience with Drew I felt drew went above and beyond for me. He kept me in my price range and really made the experience a great one. I definitely plan on going to him a More

by Ktiffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Malgadey
May 28, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

We really appreciate you taking the time to leave a review about your experience at Stevenson Toyota. We're glad to hear that you felt Drew went above and beyond to help out with your purchase. Once again, we appreciate your business and hope you'll keep in touch for your future auto needs. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 25, 2018

Awesome experience Doug was very knowledgeable and helped us out with a great deal. I did not feel pressured to buy from the dealership which made us want to buy from th More

by Tspicer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant, Douglas Donnelly
May 28, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for leaving us this great review. We are grateful you chose to visit Stevenson Toyota to trade in your Tundra. I will certainly share this with Doug. Take care and Happy Trails! Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 21, 2018

Quick and painless I had a very good experience here, I was in and out in about an hour and drove off the lot with a brand new Tacoma. This was my first time purchasing More

by t.weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nunn
May 22, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to write this review! We're so glad you had a great experience and are happy to have helped you find your perfect truck here at Stevenson Toyota. Enjoy your new Tacoma! Warm regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

May 21, 2018

Best car buying/trading experience! After going to multiple dealerships in my area I decided it would be best to head Jacksonville. Doug was very helpful and super nice and went over and More

by Bridget W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittani Web, Dana Gentry, Douglas Donnelly
May 22, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Bridget, Thank you for taking the time to share your feedback regarding your experience at Stevenson Toyota! Buying a car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

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