Stevenson-Hendrick Toyota Jacksonville

Excellent!! I would highly recommend Stevenson Hendrick Toyota in Jacksonville! Chris Lyles is/always my service advisor and wouldn’t ask for anyone else! He’s ve I would highly recommend Stevenson Hendrick Toyota in Jacksonville! Chris Lyles is/always my service advisor and wouldn’t ask for anyone else! He’s very friendly and nice. Chris also ensures that I get the answers to all my questions! More

Awesome customer service Brittany is one of the best service representatives I have met at Stevenson Toyota. Friendly, polite and willing to help you with any question you mig Brittany is one of the best service representatives I have met at Stevenson Toyota. Friendly, polite and willing to help you with any question you might have. She is awesome!! More

Above and beyond We worked with George Popajohn-General Manager and had an incredibly positive experience. He was professional, attentive, responsive, provided prompt We worked with George Popajohn-General Manager and had an incredibly positive experience. He was professional, attentive, responsive, provided prompt and timely follow-up, and kept us informed. Doug Donnelly handled our day of purchase and was very courteous. The finance manager was a hoot and a no pressure guy. This dealership substantially exceeded our expectations. Please go there for your next car purchase as you will not be disappointed. More

POSITIVE EXPERIENCE WE WORKED WITH DOUGLAS DONNELLY AND BENJAMIN LATHAM, TWO TOP NOTCH GUYS. WE ACTUALLY BOUGHT TWO CARS FROM THEM WITH IN 2 MONTHS. ONE USED AND ONE NEW. WE WORKED WITH DOUGLAS DONNELLY AND BENJAMIN LATHAM, TWO TOP NOTCH GUYS. WE ACTUALLY BOUGHT TWO CARS FROM THEM WITH IN 2 MONTHS. ONE USED AND ONE NEW. THESE GUYS ARE GENUINE AND BOTH PUT IN ALOT OF TIME INTO SHOWING US CARS AND PROVIDING INFORMATION. THIS BY NO MEANS WAS A DIFFICULT PROCESS. I WILL CONTINUE TO USE STEVENSON FOR MY SERVICES AND WILL CONTINUE TO CONFIDENTLY REFER THIS DEALERSHIP TO FRIENDS. More

Great I believe Sherry did a great job, never once was she pushy on me. She was just supportive of my decision and what would be nest for me. Shes awesome a I believe Sherry did a great job, never once was she pushy on me. She was just supportive of my decision and what would be nest for me. Shes awesome and calls to check on me all the time! Great atmosphere amd a great person to work with. More

Great Service I have been a Stevenson Toyota owner for many years and even took my son there to purchase his first car. I had lost confidence in the service depart I have been a Stevenson Toyota owner for many years and even took my son there to purchase his first car. I had lost confidence in the service department over an issue with my 2012 Tundra that they eventually fixed (many trips back to the dealer). Over the last couple years since Kami has become the service writer on my vehicle I have had nothing but great service and quick responses to any questions I have had. Her interaction with the customer and taking the time to research if something is covered by warranty or not is quick and efficient. More

Perfect Experience Doug was very helpful and had a lot of knowledge about the vehicles available. The truck I wanted was already pulled to the front when I arrived and e Doug was very helpful and had a lot of knowledge about the vehicles available. The truck I wanted was already pulled to the front when I arrived and everything went smooth and fast. Highly recommend! More

Helpful and insightful Great experience the staff did their best for me to be able to walk out with a beautiful affordable car with the situation that i was in. Mr. Donnelly Great experience the staff did their best for me to be able to walk out with a beautiful affordable car with the situation that i was in. Mr. Donnelly or Doug was also quite helpful in showing me a couple options i had and ultimately helping me find that car that was just right for me. Thank you guys and i will definitely be returning for another purchase when the time is right. More

Wonderful Experience! My daughter, her boyfriend, and I went to look at 4 Runners on 4th of July after my Lexus SUV died the night before. Doug came up to us right away an My daughter, her boyfriend, and I went to look at 4 Runners on 4th of July after my Lexus SUV died the night before. Doug came up to us right away and even though it was a holiday and they were short handed he was very patient with me. I test drove 2 and then compared them most of the day. He got me my payoff on my Lexus (even though the brakes were out and it had to be towed to the dealership) and got me set up in a 2018 4 Runner the next day. He is again, very patient, understanding, personable, and extremely helpful. He made me feel very comfortable with my decision. My daughter will be looking to trade in her 4 Runner in the future and we will definitely go back to see Doug. More

Very professional Doug was very patient with me as I looked at all the vehicles (at least 2 times) and was the definition of professional. I will be recommending Doug t Doug was very patient with me as I looked at all the vehicles (at least 2 times) and was the definition of professional. I will be recommending Doug to all of my friends. More