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Stevinson Chevrolet

Lakewood, CO

4.4
460 Reviews

15000 West Colfax Avenue

Lakewood, CO

80401

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Showing 460 reviews

April 12, 2025

They did a great job working around the wait for parts to get in before scheduling. More

by JJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
April 10, 2025

Wish all of my repair experiences went as well as my time with their service department. More

by Caring Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
April 09, 2025

Kirk makes you feel appreciated when you bring you vehicle in. I would recommend their service department to everyone. More

by Caring Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman
April 06, 2025

Kevin is great salesman. It was a pleasure working with him. All the way through the transaction More

by Chris Larson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kramer
April 05, 2025

It took almost six hours to do an oil change and tires with everything in stock and an appointment. Costed me a day of work More

by anthorou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 11, 2025 -

Stevinson Chevrolet responded

Hi, I sincerely apologize for the excessive time we took during your recent visit. I understand how frustrating it can be to spend an entire day waiting for a simple service, especially when you had an appointment. This is certainly not the level of service we aim to provide, and I want to ensure that this doesn’t happen again in the future. Please contact me at your earliest convenience. We value your time and business, and I would like to make this right. - Mark Barnett, General Manager, 720-704-2290

April 05, 2025

Horrible experience! It is no longer the old Stevenson, I was told by the person that checks your vehicle in is that a large company purchased it and they just push the More

by Bad!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Carter
Apr 11, 2025 -

Stevinson Chevrolet responded

I deeply regret hearing about your experience with us, and I want to sincerely apologize for the lack of communication and the lack of service you received. This is certainly not the level of care we strive to provide our guests, and I completely understand your frustration. I will be reaching out to you to discuss this matter further, but please feel free to contact me at your earliest convenience. Your feedback is incredibly valuable, and I would like to ensure we resolve this situation. - Mark Barnett, General Manager, 720-704-2290

April 05, 2025

Service department is great. On time reasonable prices. Courteous staff. I would definitely recommend them and I will return with any future auto service needs. More

by julieakeelig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman
April 01, 2025

Ian Cater went above and beyond with helping and explaining things to me about my truck. Great experience all around. More

by elkhorn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
March 30, 2025

I have been coming to Stevenson for 5 years and never been more pleased. The price is right and easy scheduling. More

by funkster411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
March 28, 2025

I brought my Tahoe in because of a leak. They looked at it for 90 minutes, said they would call me later that day with an estimate, and I never heard from them again. I called twice the foll More

by AJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fransisco Aguilar
Mar 28, 2025 -

Stevinson Chevrolet responded

Hi AJG, I'm Mark Barnett the General Manager of Stevinson Chevrolet. My sincere apologies that no one reached out to you with an estimate as requested. When you have a moment please call me at 720-229-1224 and I'll personally follow-up with you to get you the right information. Thank you for letting me know and I look forward to your call. Mark Barnett General Manager Stevinson Chevrolet

Mar 28, 2025 -

AJG responded

Thanks for reaching out Mark, but the problem has already been fixed. No need for a call. I found a better dealership to take my vehicle.

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