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Stevinson Chevrolet

Lakewood, CO

Overview
Reviews
4.4
562 Reviews
Call Dealership (720) 704-2290
View Awards

15000 West Colfax Avenue

Lakewood, CO

80401

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Showing 562 reviews

September 20, 2025

4 hours to buy a car for cash. In past 1 to 2 hours. Dealer did not send paperwork for getting plates after 7 weeks and I had to call. They did not send fedex next day as I reque More

by RANDY.KLOOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
aaron in finance very slow, Fransisco Aguilar, Henry Solis
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Sep 25, 2025 -

Stevinson Chevrolet responded

Randy, thank you for bringing this to my attention. I want to sincerely apologize for the frustration and inconvenience you experienced during and after your purchase. Failing to send your documents on time, or by FedEx as you requested, caused you unnecessary delays, and I regret the time and effort you had to spend correcting these issues. This is not the level of organization or professionalism we expect. I will be contacting you directly, but you are also welcome to reach me anytime. - Mark Barnett, General Manager, 720-704-2290

September 19, 2025

The past 2 times my vehicle has been there were nightmares. The first of the awful services was due to an electrical issue they couldn't resolve after having it for 2 weeks and had no communication More

by crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal, Kirk Heydman, Pat Villano
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Sep 25, 2025 -

Stevinson Chevrolet responded

Crystal, thank you for taking the time to share your experience. I want to sincerely apologize for the repeated frustrations you’ve had with your vehicle in our service department. This is not the level of professionalism, organization, or care you should expect from us. I will be contacting you directly, but you are also welcome to reach me anytime. - Brian Ballard, Service Manager, 303-302-3351

September 19, 2025

Excellent customer service and communication, always willing to answer any questions. I like the tool they use to let you know status More

by Tony.nielsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman, Pat Villano, Joe Knobbe, Gene Ashton, Ian Carter
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September 17, 2025

Kevin is the best! He always takes great care of me. This is my fourth truck I bought from him. More

by denpor48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kramer
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September 15, 2025

Great customer service I always buy my trucks there Thank you to Kirk Heydman very helpful More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman
Report | Print
September 15, 2025

They were service friendly, but flexible with dogs. Ian Carter was excellent in customer service! More

by Gar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
Report | Print
September 15, 2025

Kirk was very professional & handled my warranty issue very satisfactory. I’ll continue my services with Stevinson Denver West More

by aharrisonco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Heydman
Report | Print
September 15, 2025

Ian, in the service dept is always pleasant and responsive. Thank you to the service tech who changed the oil on my 2023 Z06. More

by Greg Ibsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Carter
Report | Print
September 13, 2025

Was going to purchase a new blazer EV and the sales manager was great to work with. More

by n.wellen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fransisco Aguilar
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September 13, 2025

Issue still not resolved. Feel service manager just wants to get rid of the truck. More

by n.wellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Carter
Report | Print
Sep 16, 2025 -

Stevinson Chevrolet responded

Thank you for sharing your feedback. I want to sincerely apologize that your concern still hasn’t been resolved. I take your comments very seriously and will be contacting you directly, but you are also welcome to reach me at your earliest convenience so we can work toward a resolution. - Brian Ballard, Service Manager, 303-302-3351

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