
Stevinson Hyundai of Longmont
Longmont, CO
Filter Reviews by Keyword
By Type
Showing 505 reviews
As of right now, very unhappy with the service. A simple part (a seal that keeps water out of the frame under the bed) peeled off when i opened the bed compartment (WTH? This truck is brand new) A simple part (a seal that keeps water out of the frame under the bed) peeled off when i opened the bed compartment (WTH? This truck is brand new). This happened in January. I've been told, each month, it would be another 30 days to get the 'backordered' party. The service department stopped returning my calls/text about 2 months ago (although the parts department was great... they at least tried). I've left my last message with the manager off the service dept (Brian), with hopes this will get resolved before I have to escalate it to the GM, then the corporation. This should have been a very simple easy fix. Worst case they could have replaced the compartment (higher cost, but at least a happy customer then) All they had to do was communicate with me regularly vs. my having to track Steve the service rep down each month (after he said he'd call me with updates but never did). Then, ignoring me and not returning calls or texts, the last couple of months. This is my first, and likely my last, Hyundai vehicle. Hopefully I'll get a call back soon with a resolution shortly after. If so, I may up the rating, but until then... not a happy customer. Not happy at all. More
Stevenson Hyundai deserves high praise for going above and beyond in not only repairing our Ioniq6 when its charging system failed, but providing a loaner and then when we accidentally left our garage rem and beyond in not only repairing our Ioniq6 when its charging system failed, but providing a loaner and then when we accidentally left our garage remote on the sun visor sending it back to us by FedEx. More
It came down to price and Tanner was able to get me the right price on the car I was interested in! Tanner was personable and professional. Something that WAS NOT common throughout my car searching experie right price on the car I was interested in! Tanner was personable and professional. Something that WAS NOT common throughout my car searching experience over the past week. If I got a bad impression upon my arrival, I would’ve went somewhere else out of principal. I believe people buy from people. More
The service department was professional, and the advisor was knowledgeable. I was able to get my car repaired for the service recall within a few hours and they were prompt about texting me the estimate on was knowledgeable. I was able to get my car repaired for the service recall within a few hours and they were prompt about texting me the estimate on my other service that day . They kept in touch with me as to when my car would be ready . Brandon was professional and polite and I knew my car was in good hands. I recommend this dealership. More
They are friendly and knowledgeable. I have bought three cars from them; and when I’m ready for a new Hyundai, I will probably but it from them. I have bought three cars from them; and when I’m ready for a new Hyundai, I will probably but it from them. More
Very professional, and pleasant to work with. Been going to them for years and have purchase 3 Hyundai vehicles (different makes) in past few years. Every issue I have ever had has been resol Been going to them for years and have purchase 3 Hyundai vehicles (different makes) in past few years. Every issue I have ever had has been resolved and never had services recommended that were not necessary. The warranty on Hyundai vehicles and how well they honor their warranty has kept us coming back. Love the new location in Frederick! More