Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Stevinson Hyundai of Longmont
Longmont, CO
598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 598 reviews
August 04, 2026
Had services performed, and every subsequent visit for oil changes etc, service department recommended the services that i already had done. I questioned that they had even performed the service, as they oil changes etc, service department recommended the services that i already had done. I questioned that they had even performed the service, as they keep recommending the same service, and was told their system recommended it because of time and/or mileage. Was given an estimate for other services, and applied for 90 days same as cash, and when I was asked how much I was approved for, I made the mistake of telling the service advisor. Suddenly, the estimate tripled in price. When I questioned that, I was told that the original estimate was for labor only, because their system wouldn't let them estimate parts and labor. Will not be going to this dealership again. More
by Seriously Disappointed
Employees Worked With
Chris T. And service manager Jacob.
August 02, 2026
I had the worst service of my life at this dealership. The first interaction was with my husband. The second and subsequent interactions were with me. I have finally calmed down and do not want to relive The first interaction was with my husband. The second and subsequent interactions were with me. I have finally calmed down and do not want to relive it but ifI was the owner of this dealership, I would do some serious evaluations of procedures and people here going forward. Showing respect would be at the top of the list. Basic customer service would come after that. I never got the problem resolved. I won’t go back. BTW if the guy who suggested that a technician could drive my car 30 miles was a solution, consider my POV - I don’t want some stranger driving my car. Especially after watching the technicians drive the cars out of the garage as fast and reckless as possible. Every single car! More
by tam
Employees Worked With
Justin Cain, Steve Lines
June 23, 2026
Update 2026/06/29: The dealer refunded me for the cost of repair after I left this review. Updated the stars to 3/5. BUYER BEWARE I purchased a 2023 Nissan Pathfinder from Stevinson Hyundai of Frederic repair after I left this review. Updated the stars to 3/5. BUYER BEWARE I purchased a 2023 Nissan Pathfinder from Stevinson Hyundai of Frederick (previously Stevinson Hyundai of Longmont) and initially had a positive experience with the sales staff. Unfortunately, that changed after the sale. 14 days and approximately 800 miles after purchase, the vehicle suffered a major drivetrain failure. An independent mechanic diagnosed loose flywheel rivets causing crankshaft sensor issues and misfires, resulting in a repair bill of $3,481. I understand the vehicle was sold as-is, and I am not claiming every future repair should be the dealer's responsibility. However, a flywheel failure caused by loose rivets only two weeks and 800 miles after purchase appears to be a pre-existing mechanical condition rather than something that developed during my ownership. The failure left my pregnant wife and our two young children without reliable transportation while the vehicle sat awaiting repairs. When I contacted the dealership, General Manager Scott offered only $500 toward the repair bill of approximately $3,500. While I appreciate that any assistance was offered, I was disappointed by the response given how soon the failure occurred after purchase and the nature of the defect. Buyers should understand that if a major mechanical failure occurs shortly after purchase, even one that appears to have existed before the sale, you may be responsible for the entire repair cost. I strongly recommend having any used vehicle independently inspected before purchasing from this dealership and carefully considering the risks associated with an as-is sale. More
by brant_baca
Employees Worked With
Scott DeSimone
May 16, 2026
No communication from the service center on my car check up. No way to call and get a hold of a live person and they don’t return calls. Will likely not return to this dealership up. No way to call and get a hold of a live person and they don’t return calls. Will likely not return to this dealership More
by metracey
Employees Worked With
No idea
May 12, 2026
Buying a car can be daunting. I did my research and had an idea of what I was after, but the fear of having to work with a pushy sales person is real. Being ignored as someone tri I did my research and had an idea of what I was after, but the fear of having to work with a pushy sales person is real. Being ignored as someone tries to sell instead to my husband has happened before and I was anticipating a similar experience. Instead when I walked in, I was greated by Dejah Escobedo who worked with us through the entire process. She sat with us for a few hours as we went through questions and concerns, comparing the different trims and educating us on what would be our first electric car. Dejah was incredibly knowledgeable about the vehicle we were interested in and had a lot of insight into electric vehicles in general. We test drove a couple trims and she went through each pointing out all the bells and whistles. She was able to find the exact one we wanted and had it brought to the dealership. She then patiently sat through with both my husband and I to set up everything so we could get on the road. I can't recommend Dejah enough. A refreshing improvement over every other experience I've had buying a car. More
by OBENRUTH
Employees Worked With
Dejah Escobedo
January 14, 2026
Very pleasant and helpful. Enjoy the ongoing communication while they are servicing the vehicle. Always explain the reason for any repairs that are needed including pictures. Enjoy the ongoing communication while they are servicing the vehicle. Always explain the reason for any repairs that are needed including pictures. More
by angelasisneros1
Employees Worked With
Steve Lines
January 12, 2026
I worked with Steve and he was great. The team did everything I asked for and were quick to get me in and out. They kept me up to date throughout. The team did everything I asked for and were quick to get me in and out. They kept me up to date throughout. More
by tkeefehome
Employees Worked With
Steve Lines
January 12, 2026
Arrival 8am, car in bay 8:30am. 8:40 car test drive; 8:55 car return to bay. 30 minute exam. Car driven to lot and sat 40 minutes when I approached service desk. The radio was turne 8:40 car test drive; 8:55 car return to bay. 30 minute exam. Car driven to lot and sat 40 minutes when I approached service desk. The radio was turned on to high volume, station changed. How does tech listen for issues on test drive when radio is blasting? Why was I not notified car was ready? More
by Motown
Employees Worked With
Brandon
January 11, 2026
Our appointment was easy to set up and honored right on time. The waiting area was very clean and comfortable. The service was fast and the review of the service was clear and detailed. I would highly reco time. The waiting area was very clean and comfortable. The service was fast and the review of the service was clear and detailed. I would highly recommend the dealership. More
by jplacz
Employees Worked With
Steve Lines
