Stevinson Hyundai of Longmont

Don't buy a used car (updated) This is an update to a review that I posted. After posting a negative review, Scott reached out to me immediately. He was extremely concerned about my This is an update to a review that I posted. After posting a negative review, Scott reached out to me immediately. He was extremely concerned about my situation and took the time time to address all of my concerns and the issues that I had. We came to an acceptable resolution and appreciate the time he took to do that. I would recommend this dealership. Bought a 2017 Heavy Duty truck from Stevinson Hyundai. Initial response was great. I purchased the truck the day I looked at it. I was so happy with my purchase that I passed on Jim Rosa information to everyone. The ONLY silver lining in this story is working with Marilyn Howieson in finance. Marilyn was awesome and the only reason that they get 1 star. After purchasing my truck, and only driving in for a couple hundred miles, I had to take it to the factory dealership while on vacation where we spent the better part of 5 hours having the truck fixed. I hadn't even put license plates on the truck. That dealership pointed out that part of the mechanical issue was from all of the mud that was caked under the truck, which they were kind enough to show me. I notified my sales representative Jim Rosa via email as soon as we got back regarding all the issues. What a surprise, 2 weeks later and I still haven't heard back. I expected Stevinson to reach out to make it but used car sales people will never change. Here is where I am at now. Due to the mass amount of mud that was under the truck, I couldn't park it in my garage because of all the dirt that was coming off. Since it was parked outside it was hailed on with golf ball size hail on June 18. Since I obviously was not going to hear from Stevinson I washed all the mud out. 2 hours with a pressure washer got most of it. What I also realized from washing it was that even though Jim said they changed the oil, there was no way they would have been able to do this. After 10 minutes of spraying I found the oil pan and drain plug. 2 scenarios: #1 they bought the car after it was stuck in mud up to its body and lied about changing the oil and what ever other maintenance they claim to have done or #2 they have such little regard for used vehicles on their lot that after the changed the oil, an employee took it out at stuck it in the mud. Either way, due to purchasing this vehicle I get to spend money on my deductible to get the hail damage fixed, a new oil change on a heavy duty diesel truck and look forward to having more problems with this truck. I'm sure if you buy new, they will treat you better. If you buy used, beware. More

Love my new car I'm so happy that they helped me get a new car i am a 1st time buyer I was having trouble with other dealers to help me out. They were every helpful a I'm so happy that they helped me get a new car i am a 1st time buyer I was having trouble with other dealers to help me out. They were every helpful and friendly More

Making my lease buy out simple. Love my Hyundai!! Davis is the best. He simplified a process that had been dreading doing. Stevenson’s Hyundai Longmont has an amazing organization. I’m going to tel Davis is the best. He simplified a process that had been dreading doing. Stevenson’s Hyundai Longmont has an amazing organization. I’m going to tell everyone to go to Davis at Stevenson!!!! More

Wounder full experience go to Davis ! Love love love this place go to Davis hes the best! He held my car for me and helped me out so much i love the car and they work with you financially Love love love this place go to Davis hes the best! He held my car for me and helped me out so much i love the car and they work with you financially perfect place to go to get a car! More

No nonsense dealership! Davis was awesome! Absolutely no pressure and extremely patient with my indecision. I actually met with Louie as well and they both worked well togeth Davis was awesome! Absolutely no pressure and extremely patient with my indecision. I actually met with Louie as well and they both worked well together and provided great customer service. It's nice to see a dealership work as a team and not in it for themselves! Will do business with them again. More

Great service Louie our salesman was very friendly and helpful. The transaction went very smoothly. And we were happy to do business there. It was a good day. Louie our salesman was very friendly and helpful. The transaction went very smoothly. And we were happy to do business there. It was a good day. More

Pleasant Experience This was only my second experience buying a car. I was apprehensive as my first experience didn't go well. I did my research on the Stevinson website This was only my second experience buying a car. I was apprehensive as my first experience didn't go well. I did my research on the Stevinson website prior to coming into the dealership late on a Wednesday evening. My husband and I didn't necessarily expect to buy a vehicle that night, but Davis was super helpful and friendly. Plus, he and Marilyn worked out a deal that we just couldn't refuse. All in all, this was a pleasant experience and I wouldn't hesitate to work with them again. Many thanks to Davis for following up via email when I had questions after the purchase. We are enjoying our new vehicle and have taken it on our first camping excursion of the summer! More

Professional and trustworthy I came into Stevinson Hyundai with all of the doubt and negative stereotypes already running through my head. Jim Rosa calmly and patiently answered a I came into Stevinson Hyundai with all of the doubt and negative stereotypes already running through my head. Jim Rosa calmly and patiently answered all of my questions and quickly put my doubt to rest. He was efficient and professional and didn't try and push the sale. He got me into a 2018 Toyota 4Runner for a great price and no hassle. Marilyn Howieson, in finance, was equally patient and helpful with my litany of finance related questions. She went above and beyond with my paperwork and handled my unique financing situation with ease. I have never written an online review but the service I was provided by these two professionals well justified a positive review. More

Fast and easy I was in need a car fast after getting hit in an accident. They made the deal easy and painless. Jim was lovely and helped me find the right car for m I was in need a car fast after getting hit in an accident. They made the deal easy and painless. Jim was lovely and helped me find the right car for my price and lifestyle. More