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Stevinson Lexus of Frederick
Frederick, CO
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 26, 2026
Over the years the level of service and attention to detail that I’ve come to expect from Lexus has really gone down hill at this dealership. It’s started to feel like working with a used car salesman/ detail that I’ve come to expect from Lexus has really gone down hill at this dealership. It’s started to feel like working with a used car salesman/lot instead of a luxury brand. More
by HealthyOne429
Employees Worked With
Roger
October 17, 2026
⭐⭐⭐⭐⭐ 5 Stars – Fantastic Experience! I recently leased a new Lexus from Stevinson Lexus of Frederick, and I couldn’t be happier with the entire experience! From start to finish, th I recently leased a new Lexus from Stevinson Lexus of Frederick, and I couldn’t be happier with the entire experience! From start to finish, the team was professional, responsive, transparent, and genuinely committed to earning my business. I had been comparing vehicles and offers from multiple dealerships, and Frederick really went above and beyond to put together a great deal that worked for me. A special thank you to Jodi, who was absolutely wonderful to work with! She was friendly, knowledgeable, responsive, and made the entire process feel easy and stress-free. I truly appreciated her communication, attention to detail, and willingness to make sure everything came together smoothly. What impressed me most was that everything was exactly as promised. The numbers we discussed were the numbers I received, with no surprises, last-minute changes, or unnecessary pressure. They also made the transition from my previous Lexus lease incredibly seamless. It’s refreshing to work with a dealership that values honesty, customer service, and building relationships rather than simply making a sale. I absolutely love my new Lexus and couldn’t be more pleased with my decision to go with Frederick! Thank you to Jodi and the entire team for such a positive experience. You’ve definitely earned my future business, and I wouldn’t hesitate to recommend Stevinson Lexus of Frederick to anyone looking for a new vehicle! More
by Christie. hunter
Employees Worked With
Jodi
September 28, 2026
Worked with Nick. He provided exceptional customer service and spent a great deal of time explaining the features of the car. He followed up after the sale to be sure He provided exceptional customer service and spent a great deal of time explaining the features of the car. He followed up after the sale to be sure any questions we had were answered. Highly recommend Nick! More
by loribuckallew
Employees Worked With
Nick DeSimone
September 23, 2026
This is the worst dealership I have ever worked with (84 years old). Communication was terrible, both from the sales people and General Manager, who I tried to contact 4 times and never gor a response, othe years old). Communication was terrible, both from the sales people and General Manager, who I tried to contact 4 times and never gor a response, other than "I'll get back to you". I spent 10 days trying to negotiate for a car that wasn't even on the lot. It had been sold, and nobody had checked on that. Two hard hits were made on my credit report by the dealership, when I actually showed up with my own finnancing. More
by Grover Ligon
Employees Worked With
Mark Mariani
September 19, 2026
Excellent service from Stan. He was very knowledgeable and helpful. Did not like the pitch for addition items from the finance representative He was very knowledgeable and helpful. Did not like the pitch for addition items from the finance representative More
by glennnott
Employees Worked With
Stan Brown
August 20, 2026
General manager was very nice. I have to admit I was a bit rude to the staff and frustrated at the phone tree system. I do apologize to the gal I spoke too. The service team was ve I have to admit I was a bit rude to the staff and frustrated at the phone tree system. I do apologize to the gal I spoke too. The service team was very kind and helpful with walking me through the process and getting a loaner vehicle arranged. Due to circumstances of being out of state I wasn't able to use a loaner car. I appreciated how fast they got my vehicle fixed and they even topped off the tank of gas! Hopefully the next time I need services they wont remember how much of a pain in the xxx I was to them. Definitely recommend! More
by ari.spratt
Employees Worked With
Alex Treu
August 05, 2026
We've been Lexus lease customers at Stevinson Lexus of Frederick for years and returned this week to complete a scheduled buyout of our current lease. We told the dealership in advance that we had secured Frederick for years and returned this week to complete a scheduled buyout of our current lease. We told the dealership in advance that we had secured financing through PenFed Credit Union and would be bringing a certified check to close the transaction on Monday. Rather than complete a straightforward buyout, we were told the dealership "does not work with PenFed" and asked what rate we had. Our sales contact then offered to source financing through one of the dealership's own partner banks and match our existing rate. There is no legitimate operational or legal reason a dealer cannot accept a certified check from any bank for a lease buyout. The push to reroute our financing appears to be motivated by dealer reserve/participation revenue rather than serving the customer we've been for years. We'll pay cash and complete the buyout, but this soured a transaction that should have taken fifteen minutes and left us questioning whether we return for another Lexus. The car itself is great. The F&I experience here is not. More
by Ryan
Employees Worked With
Alejandro
