Stevinson Lexus of Frederick

Everything about this dealership is above and beyond perfection. The entire sales team is professional, knowledgable, not at all agreesive and more than anything they make you feel like you are importa perfection. The entire sales team is professional, knowledgable, not at all agreesive and more than anything they make you feel like you are important and the only customer. Communication is excellent. The fiance department works flawlessly to get every detail taken care of in the shortest amount of time and you actually enjoy it! The service department is the best I have ever experienced. They take the time to listen and are constantly communicating to keep you informed of status. You feel like this entire team at Stevinson Lexus is family and they all love their job. More

We purchased two new Lexus vehicles from Stevinson Lexus of Frederick, one in 2007, and one in 2010. We purchased the first vehicle with Jeff Farley, and went back to him for the second because we liked hi of Frederick, one in 2007, and one in 2010. We purchased the first vehicle with Jeff Farley, and went back to him for the second because we liked him so much. He is very friendly, knowledgeable, and not at all high pressure. He also takes the time to follow up personally to check that we are satisfied and our vehicles are performing well. My wife and I definitely recommend Jeff to any prospective customers. Since our first vehicle purchase, we have been returning to the dealership for regular service. The experience with the service department has been excellent. We usually deal with Russ Dawson or Matt Waygood. Both service representatives are very courteous and are always more than willing to accommodate our schedule and loaner car needs while our vehicles are at the dealership for service. The dealership facility is very comfortable and clean. They have refreshments, television, and wi-fi in a warm waiting area with sofas and chairs. I would be remiss if I did not mention that both of our vehicles, a 2008 RX 400h and a 2010 HS 250h, have been just as fantastic as the dealershp. The overall experience at Stevinson Lexus of Frederick is personable and enjoyable. The dealership and staff really stand out from all my wife's and my past car buying experiences. We will always return to Stevinson Lexus of Frederick. More

My buying experience with Stevinson and Roger Yekel was one of the best I've ever had. It took a few weeks to find the right car, and Roger kept in touch, but didn't annoy me with lots of phone calls abo one of the best I've ever had. It took a few weeks to find the right car, and Roger kept in touch, but didn't annoy me with lots of phone calls about cars that I didn't want. He is very knowledgeable about his products, gave me the information I asked for but never pressured me to make a buy. I've been in sales for 30 years, am very resistant to sales tactics, and take my time making decisions. Roger allowed me the time I needed to make the right choice. Good customer service is especially important after the sale. Stevinson stood behind their product when I had a couple of issues that needed to be fixed a month or so after I purchased the car. This is a first class organization. More

We purchased an IS250C from Phil. We started our search at Stevinson Lexus of Frederick because we had a nice buying experience with them previously and the service for routine maintenance has been superb. at Stevinson Lexus of Frederick because we had a nice buying experience with them previously and the service for routine maintenance has been superb. Phil was professional and polite. He wanted us to be comfortable that we had chosen the right car for us. We told him we had to test drive a few other cars and we left for Mercedes, but we were back the next day due Phil’s polite professionalism and Stevinson’s overall service. It was all around better than our experience at Mercedes or BMW. Thanks Phil. More

We purchased our Certified Lexus GS300 from Chris Rogers at Stevenson Lexus. Chris is very knowledgable about all the Lexus vehicles and service. He provides great customer service in a friendly and caring at Stevenson Lexus. Chris is very knowledgable about all the Lexus vehicles and service. He provides great customer service in a friendly and caring manner, without being pushy! Chris is definitely someone you can rely on and trust with your vehicle dealings. We highly recommend Chris to anyone looking for a great vehicle, and exceptional follow-up care! More

I have purchased two cars in the past three years from Stevinson Lexus of Frederick, and from Chris Rogers specifically. It was a very enjoyable experience. Rarely when buying a new car have I experienc Stevinson Lexus of Frederick, and from Chris Rogers specifically. It was a very enjoyable experience. Rarely when buying a new car have I experienced a friendly sales person, who knows his product so well, and where I feel has my best interest in mind...where he is trying to put me in the right car, not the most expensive one. Chris combined these attributes together to make the purchase of a new Lexus a really positive experience. More

We purchased our RX350 from Roger Yekel at Stevinson Lexus of Fredereck. Working with Roger was a pleasure, he exceeded all expectations. we were treated more like friends then customers. He even delive Lexus of Fredereck. Working with Roger was a pleasure, he exceeded all expectations. we were treated more like friends then customers. He even delivered our new car to our home. The service department is outstanding. The dealership is a A Plus XXXXX Jim and Janet More

Jeff is the reason we bought this car. Our experience with him at the dealership was very productive. Stevinson Lexus of Frederick is a most beautiful building with awesome employees to boot. The servi with him at the dealership was very productive. Stevinson Lexus of Frederick is a most beautiful building with awesome employees to boot. The service waiting lounge is impressive. My wife actually likes the wait for service. Free WIFI and a comfortable atmosphere allows her to be productive on her computer while she waits. And the IS350 is very nice too. More

I've purchased or leased five (5) Lexus vehicles from Stevinson's Lexus since 2003. While all their sales and service staff are top notch, sales associate Chris Rogers is without question the absolute b Stevinson's Lexus since 2003. While all their sales and service staff are top notch, sales associate Chris Rogers is without question the absolute best at providing exceptional sales and assistance before an after the sale. More

To whom it may concern, Jeff Farley went out of his To whom it may concern, Jeff Farley went out of his way to make me feel confortable and secure in the purchase of my new Lexus RX 350. His follow- To whom it may concern, Jeff Farley went out of his way to make me feel confortable and secure in the purchase of my new Lexus RX 350. His follow-up after my purchase was much appreciated. Any time I go to Stevenson Lexus in Frederick for service, Jeff always finds the time to stop by and "chat" for awhile. I plan on purchasing a new Lexus RX 350 this year and will buy it from Jeff Farley. He is like a member of my family now! Holly Gray More