Stevinson Lexus of Frederick

Dwayne is the man! No standard service representatives were available, so the assistant service manager Dwayne tried to assist. What a lovely human. He tried so hard, a No standard service representatives were available, so the assistant service manager Dwayne tried to assist. What a lovely human. He tried so hard, and with so much depth and detail, to answer myriad questions from how exhaust works in my car to how to use (surprised I had it) the kick sensor to open the trunk. He has daughters and dogs. So warm, thorough, thoughtful, and caring. Such a mensch. More

Professional, prompt service. They delivered in the time they promised and made sure that we were satisfied They delivered in the time they promised and made sure that we were satisfied More

Ron was great! He answered all my questions and the service was good and fast. He answered all my questions and the service was good and fast. More

Friendly people and always clean! Snacks and drinks are always welcome!. Television is a good way to pass the time. Snacks and drinks are always welcome!. Television is a good way to pass the time. More

George was a awesome service advisor very fast and always kept me informed of what was going on highly recommend kept me informed of what was going on highly recommend More

It was a very good experience. I was greeted right away. The work and timing was explained clearly. The work was done in a timely fashion. Other problems that were identified durin I was greeted right away. The work and timing was explained clearly. The work was done in a timely fashion. Other problems that were identified during inspection were explained and repaired after approval. More

Very considerate and helpful staff. Truly goes out of their way to let the customer know that they care which is very much appreciated. This is the third Lexus dealer that I have dealt Truly goes out of their way to let the customer know that they care which is very much appreciated. This is the third Lexus dealer that I have dealt with and by far the best!! More

The dealership was so clean and comfortable. The personnel were so accommodating! Especially Jeannae and Sabrina. They were both incredible and really represented Stevinson well. The personnel were so accommodating! Especially Jeannae and Sabrina. They were both incredible and really represented Stevinson well. More

This was our second purchase from this dealership and this one was better than the previous . Jody from sales and Sabrina from finance provided an outstanding customer experience. These two ladies did an this one was better than the previous . Jody from sales and Sabrina from finance provided an outstanding customer experience. These two ladies did an outstanding job! More

My husband and I recently purchased a new Lexus GX from Stevinson Lexus of Frederick, and it was one of the best car-buying experiences we've ever had. We had the pleasure of working with Brett A. througho Stevinson Lexus of Frederick, and it was one of the best car-buying experiences we've ever had. We had the pleasure of working with Brett A. throughout the process, and he was an exceptional communicator, keeping us informed at every stage—from the deposit to the test drive to the purchase. Brett was personable, respectful, and never pushy. We left feeling confident and completely satisfied with our new vehicle, knowing we had a smooth and straightforward experience—nothing like the typical car sales approach. More