
Stevinson Lexus of Frederick
Frederick, CO
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Bought an LS460 less than 2 weeks ago. The finance person tried to sell me a warranty at $3,900 (I said no), then $3,100 (he forgot to give me "the discount", I said no), then $2,100 (beca The finance person tried to sell me a warranty at $3,900 (I said no), then $3,100 (he forgot to give me "the discount", I said no), then $2,100 (because he asked me if I had any military members in my family, I said no), then $1,600 (because I was a previous Lexus owner. Essentially, he tried to steal every dollar he could from me rather than ask any pertinent questions up front that would enable him to offer me the best (i.e. fair) price. It felt so like the worst, classic used car sales experience one can imagine. I have called to offer my less than happy feedback and the sales person has said twice over the past week that someone (name begins with an A) would call me to offer whatever he could to improve the experience. Although the salesperson has been courteous, I have received no calls, even after leaving a voicemail for the person who was supposed to call me. How this is a Lexus dealership I can't understand. What a bad taste they leave in your mouth. More
Neat facility, everyone looks good. This is the second time to buy the brand new Lexus, It's very nice to see Jodi again to purchase our new RX 450h F sport, she professional sales cons This is the second time to buy the brand new Lexus, It's very nice to see Jodi again to purchase our new RX 450h F sport, she professional sales consultant! More
I have purchased many vehicles from Stevinson Lexus of Frederick and I always have a wonderful time. I worked with Katey this time, she helped me decide exactly what I wanted and stayed in constant contac Frederick and I always have a wonderful time. I worked with Katey this time, she helped me decide exactly what I wanted and stayed in constant contact while I was waiting for it arrive. A+ customer service. More
Beautiful facility, friendly staff- they had cars to look at which was nice in this market. Katie was friendly and made the process of buying a car so much fun. at which was nice in this market. Katie was friendly and made the process of buying a car so much fun. More
I've been looking for a specific RX 350 forever and I finally found one! We worked with Katie and she was awesome. She even stayed late to help us learn some things on the car. finally found one! We worked with Katie and she was awesome. She even stayed late to help us learn some things on the car. More