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Stevinson Lexus of Frederick

Frederick, CO

Overview
Reviews
Vehicles
4.8
1,168 Reviews
Call Dealership (720) 734-3855
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8337 Raspberry Way

Frederick, CO

80504

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Showing 1,168 reviews

September 14, 2025

Stevinson is very easy to do business with. Specifically liked working with Jeannae. She was amazing. She worked hard to get me the exact vehicle I wanted. She made the entire experience stres More

by tlgurss1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannae and Jeremy
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September 14, 2025

No customer service was given…they do not even answer the phone. Very disappointed and will never go back. More

by Chamberlin
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Scott Howell
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Sep 16, 2025 -

Stevinson Lexus of Frederick responded

Chamberlin, thank you for bringing this to my attention. I want to sincerely apologize for the lack of customer service you experienced and for the frustration of not being able to reach anyone by phone. This is not the level of attentiveness or professionalism we expect from our team. I will be contacting you directly, but you are also welcome to reach me at your earliest convenience. - Bill Annear, General Manager, (303) 772-5999

September 13, 2025

Stevenson Lexus of Frederick makes it very easy to make an appointment online that is convenient for me. The service is always excellent and I always appreciate the walk-through video they provide. More

by gretchenblair2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago was very polite and listened to my issues regarding my Lexus. He followed up to make sure everything was OK., Lisa Pena
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September 12, 2025

Service Advisor, Joe, was excellent to work with. The car was ready before they had promised and washed and cleaned. Thank you Stevenson More

by Boo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service Advisor, Scott Howell
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September 12, 2025

Great quality work and very kind service staff by. The team did a great job explaining why my brakes needed servicing and how I can protect them better while driving in the mountains. More

by jenny.smerdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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September 11, 2025

Customer service is exceptional! Never had a bad experience with purchase or service at this dealership More

by starkcurtis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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September 11, 2025

Always a pleasant experience with work well done. I so appreciate the video walk through. More

by Pamela.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Pena
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September 11, 2025

Got timely help from Santiago. Came late in day and were able to get service by 6:00. More

by dave_mcneff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
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September 10, 2025

The staff was friendly and professional I will be back again thank you Stevinson Lexus More

by roberthkatende
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Howell
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September 10, 2025

Everyone was kind and thorough. I loved the video of the work being done. Glad I came. More

by judykurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe was great , Lisa Pena
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