Stevinson Lexus of Frederick

AVOID AVOID AVOID! I had a terrible experience purchasing a Mercedes here. Though that may have been the initial problem. Wrong dealership. Mercedes is known for their e I had a terrible experience purchasing a Mercedes here. Though that may have been the initial problem. Wrong dealership. Mercedes is known for their exceptional service and professionalism (in addition to superior engineering). The offerings from Stevinson pale in comparison. I did not actually feel excited about my purchase until I took the vehicle to Mercedes Benz of Loveland to have the pre-certification check performed. Further evidence of Stevinson's poor performance? They didn't even bother to send me the customer satisfaction survey after my purchase. They knew they'd done such a poor job. When it comes to car shopping the experience is just as important as the purchase. If you're in the market for filet mignon, I'll warn you that shopping at Stevinson feels more like being force-fed a charred T-bone steak. The gastronomically astute should avoid at all costs. More

Purchased used truck with unknown hal damage. I purchased a used truck with unknown hail damage. It couldn't be seen in normal lighting, When I parked it in the garage you couldn't see it, one day I purchased a used truck with unknown hail damage. It couldn't be seen in normal lighting, When I parked it in the garage you couldn't see it, one day maybe 2 months after I purchased it I pulled into the garage and turn on some lights I normally don't use and there were hundreds of dents on the hood and the top of the truck. I contacted Dave, the used car manager and he asked me to bring it in so he could have their paintless dent repair person look at it. Soon after that they scheduled it to go in for repairs, they had the truck for 3 days. when I went to pick it up all the dents were gone even the dent on the side of my truck which was caused by my neighbors snow blower. Thanks a lot you really hit it out of the park! Thanks, Brad More

Excellent customer service Very thorough and friendly - goes the extra mile - always. Been take all 3 of our cars there since we purchased them and always get treated well. Very thorough and friendly - goes the extra mile - always. Been take all 3 of our cars there since we purchased them and always get treated well. More

Amazing Kasey was professional and very knowledgeable. I had many questions and he was always available to answer. He really went above and beyond. Thank you! Kasey was professional and very knowledgeable. I had many questions and he was always available to answer. He really went above and beyond. Thank you! More

Worth the 1000 mile trip Thanks Kasey for all the help with our rc300 my wife is very happy we made the trip to see you. Very fast and easy as we had a lot of miles still lef Thanks Kasey for all the help with our rc300 my wife is very happy we made the trip to see you. Very fast and easy as we had a lot of miles still left to travel 5 stars kasey and thanks again!! More

Kacey rocks Kacey Goodrich is a fabulous person to buy a car from. This is my 4th Lexus with him and 3rd Lexus purchased via text. He made it so easy and painless Kacey Goodrich is a fabulous person to buy a car from. This is my 4th Lexus with him and 3rd Lexus purchased via text. He made it so easy and painless. Little to no hassle (only hassle was jokes). I really won’t ever buy/lease a car without him. Maghan and Schmitty were also fabulous with making financing painless and learning about the new features of my vehicle. Seriously- get your car here. It’s super easy and expectations are always met. Thanks team! More

Best experience ever!!! VERY impressive and hassle free experience! Honestly, the best I have ever had purchasing a new car. They go above and beyond to make you happy. I wil VERY impressive and hassle free experience! Honestly, the best I have ever had purchasing a new car. They go above and beyond to make you happy. I will be back for years to come. I am so happy! More

Love Stevinson, Kasey and our new car!!! What a great car buying experience. We bought our first certified Lexus car from Stevinson and now our second! We only take our car to Stevinson. We What a great car buying experience. We bought our first certified Lexus car from Stevinson and now our second! We only take our car to Stevinson. We have a 9 year relationship and they take great care of us. Kasey in sales, Alden in finance and Michael in tech services were superb!! Kasey is definitely my go-to sales guy!!!!! More

A very professional and streamlined experience Kasey Goodrich was professional, efficient and friendly firm the time we spoke on the phone and throughout the entire process of purchasing our car. W Kasey Goodrich was professional, efficient and friendly firm the time we spoke on the phone and throughout the entire process of purchasing our car. Would highly recommend Kasey and this Dealership! More

Great experience It was great dealing with Kasey! He answered all my questions, returned phone calls and was appreciative of my business. The overall experience was It was great dealing with Kasey! He answered all my questions, returned phone calls and was appreciative of my business. The overall experience was great! Thank you Kasey! More