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Stevinson Lexus of Frederick

Frederick, CO

Overview
Reviews
Vehicles
4.8
1,108 Reviews
Call Dealership (720) 734-3855
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8337 Raspberry Way

Frederick, CO

80504

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Showing 1,108 reviews

May 10, 2025

The service was fast and we love the loaner car. Joe was very nice and helpful. More

by Jaanurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 10, 2025

Great service and great service advisor at this dealership. Been going there for several years More

by Burbackhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Pena
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May 08, 2025

Despite the dealership being under renovation it was still welcoming and comfortable. Santiago was absolutely delightful. He was knowledgeable helpful and was a great ambassador for Lexus. I would not More

by Cathy.Rothweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago
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May 08, 2025

All the people that I delt with were very courteous and wanted to help in any way they could. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Pena
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May 07, 2025

Scheduling is a breeze. Great service. Thorough information. Always satisfied. Clean, comfortable waiting room. Score! More

by Grzendabob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Pena
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May 06, 2025

White glove treatment… lots of attention and communication. Really exceptional customer service! Earned my allegiance from the first handshake through the entire encounter! I’ll be back! More

by Jeff Chamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor named Joe, didn’t get his last name… not you’re average Joe in the least!
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May 06, 2025

Follow up on items of need are not happening I do not have my finance info so I can be prompt with my payment Have been reaching out for two weeks to sakes/Brad and Finance/Jeremy Assurances for respon More

by Peggy.Gibson.3
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy
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May 22, 2025 -

Stevinson Lexus of Frederick responded

Peggy, thank you for bringing this to my attention. I’m sorry to hear you’ve been left without the information you need and that your outreach hasn’t been responded to as promised. This is not the experience we want for our guests, and I sincerely apologize for the lack of follow-up. I will be reaching out to you directly, but please feel free to contact me at your earliest convenience. I want to make sure this is resolved promptly. - Bill Annear, General Manager, (303) 772-5999

May 04, 2025

They were great, as always! Samantha always takes great care of me, as do the mechanics/technicians! More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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May 04, 2025

Like to visit service department here a lot , appoiment was easy, fast and good, nice peoples. More

by Annie Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For got the name.
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May 03, 2025

Stevinson Fredrick was very accosting with an emergency care repair. They got me in right away and provided a loaner. Work was done professionally and the service rep, Joe was very attentive to my needs a More

by carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
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