Stevinson Lexus of Frederick
Frederick, CO
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Dealership was very clean and presentable; staff were all helpful, friendly, and, above all, transparently communicative; and services provided were very thorough (oh, and the espresso lounge machine is alwa helpful, friendly, and, above all, transparently communicative; and services provided were very thorough (oh, and the espresso lounge machine is always a welcome bonus!). More
Excellent service and professional ! Joe’s recommendations were thorough and well presented. A pleasant experience was the result. Thanks Joe! Joe’s recommendations were thorough and well presented. A pleasant experience was the result. Thanks Joe! More
I’m very satisfied with the service department and have never been disappointed with my visits. Joe always takes the time to listen to my concerns, and I fully trust his recommendations. We recently wor never been disappointed with my visits. Joe always takes the time to listen to my concerns, and I fully trust his recommendations. We recently worked through an intermittent rear liftgate issue that was difficult to replicate, and Joe was patient and thorough in helping identify and fix the problem. He also resolved a CarPlay glitch with a simple update. I truly appreciate the time and effort Joe and the service team put into maintaining my vehicle. This is exactly the personalized, high-quality experience I expect from a Lexus dealership. More
The car itself & salesperson were terrific. However the dealership has been less than honest. After 10 days of waiting I still have not received a refund on money owed me for my free & clear However the dealership has been less than honest. After 10 days of waiting I still have not received a refund on money owed me for my free & clear trade-in. Today I received a phone call stating their corporate office is still working on cutting me a check. 10 days later!!! I will never do business with Stevinson Lexus of Frederick again. More
I have been to this dealership a few times and the staff have been great. Friendly, helpful and attentive to all my needs. I like the new fresh look and customer waiting area in nice. Thanks steve sansen have been great. Friendly, helpful and attentive to all my needs. I like the new fresh look and customer waiting area in nice. Thanks steve sansen More
I have traded in a car for a newer used car. Both when I was looking for a car and when I was picking it up without financing, I have been kept waiting for 2 hours. They don't have enough staff Both when I was looking for a car and when I was picking it up without financing, I have been kept waiting for 2 hours. They don't have enough staff but plenty of salespeople. They no longer have a detail department to do the car detailing that their customers expect for these expensive luxury cars. It's sad to see the changes since Keny Stevinson sold the company. Poorly run. More





