Stevinson Lexus of Frederick

I was there for Routine maintenance. The staff was very friendly and got my vehicle right in. What was supposed to take close to two hours only took about one hour.! The staff was very friendly and got my vehicle right in. What was supposed to take close to two hours only took about one hour.! More

Service advisor greeted promptly - Joe. Always trust the advice given regarding cars needs. Asked them to look at mirror. Cked out and ordered part. Always trust the advice given regarding cars needs. Asked them to look at mirror. Cked out and ordered part. More

Santiago Bustillos was very professional and great at communicating the service needed and cost. Thanks communicating the service needed and cost. Thanks More

Jeannae was wonderful as well as all the other professional there. We would highly recommend them. professional there. We would highly recommend them. More

Received timely service . Loaner car was top notch. Service rep was knowledgeable, polite and efficient. Loaner car was top notch. Service rep was knowledgeable, polite and efficient. More

The team at Stevinson Lexus is very professional and friendly. I always feel comfortable and well served. friendly. I always feel comfortable and well served. More

Over here at Lexus they know how to take care of their clients. Love the attention to detail and the great communication. And the fact that you get to borrow Lexus’s vehicle while your Lexus vehicle is ge clients. Love the attention to detail and the great communication. And the fact that you get to borrow Lexus’s vehicle while your Lexus vehicle is getting worked on. Thank you northside team Lisa Peña is the best. thanks again, Lisa for the years past This last time I had a chance to visit with Sammy and she helped me out. She is amazing as well. Thank you. More

From calling to schedule an appointment through the servicing of my vehicle, everyone was prompt, kind, and knowledgeable. servicing of my vehicle, everyone was prompt, kind, and knowledgeable. More

Will was very helpful and kept me informed of what was happening and my options. Very disappointed that Randy Powell is no longer with the company. He was one I could count on and trust. happening and my options. Very disappointed that Randy Powell is no longer with the company. He was one I could count on and trust. More

I have a 2009 Lexus RX-350, and I always get it serviced at this dealership. Their service is outstanding. They always provide an estimate ahead of time, and it is usually spot-on—the costs are typically th at this dealership. Their service is outstanding. They always provide an estimate ahead of time, and it is usually spot-on—the costs are typically the same as any other reputable mechanic. The best part is that they specialize in Lexus services. I can wait for my car to be serviced in their comfortable waiting area, browse new or used cars, read a magazine, or watch TV. The complimentary refreshments are a bonus. The service staff are well-trained and know the vehicle and the service to be performed. This always helps because sometimes there are complicating factors or other things to consider when getting a car serviced. A few years ago, I had a few mechanical issues, and my car was towed to them for repairs. Since the repairs might take more than a day or so to complete, I was offered either a ride home or a complimentary loaner. This was a nice bonus also. More